Dunkin'

Reviews

• KK

  kristy

  6 days ago
  2.0
  Horrible service. I asked for a Cookie cloud latte and with everything on it. You woulda thought maybe they would tell me they’re out of cookie crumbles before i paid. And they did not give me the proper lid aswell. Mind you this tastes like a regular coffee that i paid extra for since theres nothing extra on it. I’m so annoyed
• JS

  Jessica Simon

  Oct 27, 2025
  5.0
  I go to this Dunkin' every morning and they extremely fast and kind. They are consistent with their food and drink.
• JF

  Joseph Ferrucci

  Sep 30, 2025
  5.0
  Good regular coffee
• EE

  Eileen Erickson

  Sep 14, 2025
  1.0
  My daughter went to this Dunkin’ Donuts in Ramsey Nj tonight sept 14th 2025 and saw bugs crawling all over the apple fritters and coffee rolls. All of there stuff is left out in the open. This is so disgusting and unsanitary! Will never go there again.
• MF

  Muhammad Fahmy

  Sep 12, 2025
  5.0
  Good Coffee, Friendly Staff, Some Room for Improvement --- 👍 What Works Well Friendly Staff & Good Service Many patrons mention that the employees are welcoming and do their best to make the visit pleasant. At the 114 Maple Ave location, for example, long‑time customers say the staff are “very friendly” and helpful. Convenient & Clean The locations have been remodeled or updated in many cases, which adds to the comfort. The interior looks nice, and overall cleanliness and organization tend to get favorable remarks. Quality of Coffee & Familiar Menu Regular customers say they keep coming back because the coffee is solid, and the usual Dunkin’ menu items (donuts, breakfast sandwiches, etc.) are consistent. If you know what to expect from Dunkin’, you’ll get it. --- 👎 What Could Be Better Speed / Wait Time Issues At some locations (like the one on Hamilton Blvd), people report that orders, even simple items like hash browns, can take longer than expected. Sometimes the drive‑thru or order service feels slow. Staff Attitude Is Mixed While many staff are praised, there are a few comments from customers who felt discouraged by less friendly or less patient interactions, depending on the shift or time of day. For instance, one review at Maple Ave specifically called out an individual for being rude. Crowds & Peak Times Because it’s a go‑to for many locals, the shop tends to be very busy during morning rush hours. That sometimes leads to longer lines and slower service. --- 💡 My Thoughts & Tips If you plan to visit one of the Dunkin’s in South Plainfield, here’s how to get the best experience: Go during off‑peak hours if you can (mid‑morning after the main rush, mid‑afternoon) to avoid long waits. Use the Dunkin’ app ahead of time to place orders — it might speed things up. Be patient if they’re using newer or recently remodeled locations; sometimes staff are still adjusting to new workflows. If you have a friendly regular or barista you like, that helps — good service seems to depend somewhat on the individual crew.

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