Wendy's

4.1
1037 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
3477 Brunswick Pike, Princeton, NJ
08540, United States

Hours

Reviews

4.1
1,037 reviews
5 stars
516
4 stars
267
3 stars
136
2 stars
30
1 star
88

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor interactions and lack of professionalism.

Order Accuracy

A significant number of customers reported issues with incorrect orders, including missing items and wrong food being served.

Food Quality

While some customers enjoyed the food, others complained about cold or poorly prepared items, indicating inconsistency in food quality.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and bathrooms, detracting from the overall experience.

Speed of Service

While some customers praised the fast service, many others noted slow drive-thru times and delays in order preparation.
  • AL
    Amiya Lopez
    Jan 1, 2026
    1.0
    The service at this location is terrible. I went to this Wendy’s twice because it is the closest Wendy’s to me and the manager herself is terrible. The first time I just thought she was having a bad day but I guess she has a bad day everyday. The second time I went, I ordered a 10 piece nugget meal and she asked me if I wanted sauce with that and I said no because I wasn’t sure which one I wanted. I also ordered cheese sauce on the side. I eventually go to the window and asked her for the 2 sauces I wanted and she said I had to pay an extra $1.07 for the sauces. She continued to deny giving me sauce and argued with me about 2 sauces that come with a 10 piece meal. She then told me I had to pay because I paid for cheese sauce already which counts as a sauce. If there are 2 free sauces that come with the meal already and I paid for the extra cheese sauce, how does that make sense? If I told her the sauces I wanted when I ordered and then added the cheese sauces after, I would’ve have had to pay extra to begin with. Her attitude was disgusting and the manager needs to get replaced asap. The first time I went she missed 2 items in my order and told me she gave it me to and I must’ve ate it. She called me a liar and refused to give me what I paid for. How would I eat 8 nuggets while I’m waiting at the window for my drinks, makes no sense and was the worst service I have ever received.
  • PS
    Pete Sanchez
    Dec 31, 2025
    5.0
    Good fast food better than other competitors
  • WW
    wendy
    Dec 19, 2025
    1.0
    grown adults playing in ur face no joke worst customer service alongside you cannot work in customer service yet talk like that +++++ messing up orders like ???
  • CS
    Charlie Stokes
    Dec 2, 2025
    5.0
    My chicken sandwich arrived warm, crisp, and full of rich flavor. The lemonade was cool and perfectly refreshing, making the whole meal feel just right. Truly a great pick!
  • VV
    videox222ify
    Nov 26, 2025
    1.0
    The people managing and working at this Wendy's do not care about their customers or about repeat business because there is always a problem when I come here and no one is ever friendly or helpful. I asked the worker to repeat my order back to me and she stared at me and then just turned the screen to face me. Why is this type of behavior allowed? That is very rude and inappropriate. The Wendy's on Rt. 1 South in WW Township only has unfriendly and unhelpful workers that are slow and make mistakes. Why can't they hire people that actually take pride in their job and care about doing well? I was here about a month ago, the food is good if it's made correctly but they make too many mistakes because they do not care. The people working here are not friendly and do not take pride in their jobs like the people at Chick fil-A do. The last time I came they even incorrectly charged me for 1 container of honey mustard even though I had a very large purchase. I will not be coming back any time soon. There are a lot of other much better places in the area, including the Burger King on Brunswick Pike that is open 24 hours a day and the Chick fil-A.

Frequently Asked Questions About Wendy's

Is Princeton Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours for Wendy's in Princeton?

The drive-through is open every day from 6:30 AM to 1:00 AM.