Dunkin'

3.9
393 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Pompton Plains, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
560 Route 23, Pompton Plains, NJ
07444, United States

Hours

Reviews

3.9
393 reviews
5 stars
195
4 stars
82
3 stars
45
2 stars
21
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others experienced rude or inattentive service.

Order Accuracy

Many reviews highlighted frequent issues with incorrect orders, leading to frustration among customers.

Cleanliness

Several customers noted that the store was dirty and poorly maintained, impacting their overall experience.

Speed of Service

Customers frequently mentioned slow service, particularly during busy times, with some expressing dissatisfaction with long wait times.

Product Quality

Feedback on food and drink quality was mixed, with some items praised while others were described as stale or poorly prepared.
  • JB
    Jonathan B
    1 day ago
    5.0
    Good coffee and fast service.
  • KK
    Kat
    Sep 9, 2025
    5.0
    I went in today at 3pm. This guy was all by himself, but he was social and outgoing. I worked at Dunkin for over 10 years, and I have to say that this employee made my food perfectly, all while keeping the store clean. He even gave me a few extra munchkins in my order for waiting. Wish he didn't have to be alone, since there was a bit of a line forming. This store only gets lower stars for how depressing the inside looks with Dunkin's "new" millennial grey themeing. Otherwise, this employee deserves some recognition (if you can find out who it was, sorry!)
  • LP
    Laura Pflug
    Jul 23, 2025
    5.0
    Got my hazelnut Coolatta even though it isn't on the menu. My favorite coffee drink during the hot weather.😀
  • RK
    Ronny Karki
    Jul 16, 2025
    1.0
    I have been with dunkin all my life and today i am 50 plus...this is the worst place so far..i ordered only 3 items and 2 were wrong and then i have to wait back in the line again..I don't know if a owner is even interested to go through the customer's comments or he just gives Damm....very poor customer service when we pay we should get the right order and that's their job..nothing more..
  • JD
    Jose Dilisio
    Jul 13, 2025
    5.0
    I love it

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' Pompton Plains, NJ?

Dunkin' in Pompton Plains, NJ is open daily from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this location offers both delivery and curbside pickup services.