Customers generally praised the pizza and Italian dishes, highlighting freshness and taste, though some expressed disappointment with specific items.
Service Consistency
While many reviews noted friendly and accommodating staff, there were several complaints about inconsistent service and order handling.
Pricing Concerns
Several customers felt the prices were high relative to the quality and portion sizes, leading to mixed feelings about value.
Cleanliness
Most reviews mentioned a clean environment, contributing positively to the dining experience.
Customer Loyalty
Many long-time customers expressed strong loyalty to Frank's, often returning for family gatherings and special occasions.
RB
Ryan Barnett
Nov 15, 2025
5.0
The food is always delicious
FH
Fred Hirsch
Oct 31, 2025
5.0
I always love ordering from Frank's. Whether its dine in or delivery its always a good meal.
TN
Thomas NJLA
Oct 30, 2025
5.0
A classic Northern New Jersey pizza joint!
Great pizza, subs, calzone….
EC
Erika Crocco
Oct 18, 2025
1.0
I was very disappointed. I take out food all the time from all the Franks around the area and I get an eggplant wrap with the balsamic glaze on the side. But I would ask for balsamic glaze On the side and get it no questions asked from any other Franks. This location said we need to put it on for you like I'm a child. I Do not want you to put it on for me. I like to dip my sandwich and control the amount of balsamic I am putting on my sandwich. A Man came out and said I cannot put it on the side for you and if I do I have to charge you for it. I didn't get the balsamic on the sandwich so why do you have to charge me extra for it when no other Franks charges me for it. I left without it after spending $12.45 for the wrap (which they also charged me an extra $0.50 for the whole wheat wrap and did not indicate that on the menu either ). So for here on out I will not be going to this Frank's anymore and I will continue to go to the other Franks who do not treat me like I am a child and want to charge me extra for something that I just did not get on the sandwich in the first place.
SL
Steven Lucibello
Oct 9, 2025
2.0
I really wanted to like this place. Working close by, I thought this would be a great, quick lunch spot for me. I've tried it 3 separate times, and here's my honest take on this place.
First time I went, I had a slice of their Margherita Vodka. It was just OK. What really threw me for a loop though was the price. $9 for a single specialty slice and a Pure Leaf iced tea? Sheesh.
Second time I went in, I got a slice of their Salad pizza. It was just decent. It was more lettuce and onions than anything, barely any eggplant on it, and the crust had zero taste. Again, I was thrown for a loop when the total came out to $8 for that slice and a simple Poland Springs water!
Last time I went, I figured OK, I'll play it safe this time, and try a slice of their plain pizza. That was the biggest mistake in my life. I've had pizza from everywhere in this state, some bad, some good, some just passable, but this single plain pizza slice had to be the worst single slice of pizza I have ever had. Complete slop. So thin, that it was impossible to even pick up and eat, you had to literally fold this thing twice. Both the cheese and the crust were completely tasteless. Also, the cheese was super-oily, dripping from the slice like a waterfall. This plus a Poland Spring water came out to $6. Unbelievable greed here. Do yourself a favor, go to Nicky G's down the road, you can get 2 large slices and a water for $6. Go to Tony's down the street. Go to King's Pizza. Just go anywhere but this place. Their other food might taste good, but I'll never try it, because after 3 failed attempts, they no longer get my business. Sorry Frank's, I really wanted to like you, but you missed the mark.
Frequently Asked Questions About Frank's Pizza of Pompton Lakes
What are the opening hours for Frank's Pizza of Pompton Lakes?
Frank's Pizza of Pompton Lakes is open daily from 11:00 AM to 9:00 PM.
Does Frank's Pizza of Pompton Lakes offer delivery and in-store pickup?
Yes, Frank's Pizza offers both in-store pickup and delivery services.
What is the address of Frank's Pizza of Pompton Lakes?
The address is 19 Wanaque Ave, Pompton Lakes, NJ 07442, United States.
Where can I view the menu and place an order for Frank's Pizza of Pompton Lakes?
You can view the menu and place orders at https://frankspizzapomptonlakes.com/menu.
What type of cuisine does Frank's Pizza of Pompton Lakes specialize in?
Frank's Pizza specializes in pizza and meal delivery.
What is the price range at Frank's Pizza of Pompton Lakes?
The price range is moderate, classified as 'TWO'.
Can I visit nearby attractions around Frank's Pizza of Pompton Lakes?
Yes, nearby attractions include Pompton Lakes Towne Square, a shopping center and cinema where you can shop or catch a movie before or after dining.
Are there other restaurants near Frank's Pizza of Pompton Lakes?
Yes, nearby restaurants include Wendy's, Pompton Craft House (a beer and wine bar), Sweetberry Pompton Lakes, and Sombrero Tacoria (Mexican cuisine), providing good options to explore local dining.
Is there convenient access to coffee shops near Frank's Pizza of Pompton Lakes?
Yes, Starbucks is nearby, offering a great place for coffee or refreshments before or after your meal.
What other services are available near Frank's Pizza of Pompton Lakes for convenience or errands?
Nearby services include Home Towne Pet Shoppe for pet supplies, Dry Cleaners for laundry, and Lidl supermarket for grocery shopping, making it easy to run errands around your visit.