Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 712 Black Horse Pike in Pleasantville. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous reviews highlighted poor customer service, including rude staff and unresolved order issues.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect food.
Food Quality
Several reviews mentioned issues with food quality, including cold items and contamination concerns.
Long Wait Times
Customers frequently complained about excessively long wait times, especially during late-night hours.
Mixed Experiences
While some customers praised the food and service, many others had negative experiences, indicating inconsistency.
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Mousami Viras
Jan 4, 2026
1.0
Had one of the worst experiences here. If negative stars were an option, I would use them.
I ordered a burrito and a quesadilla and specifically swapped chicken for potatoes because I do not eat chicken. The quesadilla was correct, but the burrito clearly had chicken in it. When I went back and calmly explained, the staff was dismissive and even asked me “what chicken was in there?” which is strange to ask someone who doesn’t eat chicken and had clearly bitten into it.
I then requested a refund, and another employee came over. Before she could even finish responding, someone behind the counter loudly shouted “Wooohoo, eat that money.”
That was shocking, disrespectful, and completely unprofessional.
I’m spending my hard earned money and I have every right to expect my order to be respected especially when it involves dietary restrictions.
After I raised concern about the employee’s behavior, they issued the refund without any further argument, which showed they knew they were in the wrong.
I walked in hungry, expecting a simple meal, and walked out frustrated and disappointed. This was not just about a wrong order but how poorly it was handled.
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Craig Gross
Dec 28, 2025
1.0
Drive through so left atmosphere blank
Latischa was on something (name reciept said). Ordered a cheesey gordita crunch and a hard taco supreme. She seemed to have an issue and said hold on a second. After saying "what" three times because the speaker system was so low she read it back to me. I get to the window and she takes my card. Get receipt and it says CGC and 1 taco sauce. I said I think you forgot my hard taco supreme. Not even a "I did? " she immediately says "i read it back to you. You said CGC and 1 order of sauce packet" lol. Who puts an order in for a sauce packet when they ask you ask at the end of the order...any sauce?. It didnt even say which heat cause she never asked. I said no worries ill wait. One car that just pulled up behind me. She said ok go around! I said ill wait and she said no you can go around.
Needless to say I left. For her mistake she's going to inconvenience me??? Shes not even making the food....the hardest part.
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Cody K
Dec 21, 2025
2.0
This location always forgets something, if not your whole order completely. Multiple times our Cinnabon delights were forgotten. I don’t even bother ordering them anymore. Food is cold sometimes too. I understand it’s a Taco Bell but even the one in Pleasantville is better than this one. Will drive out of my way to not go to this one.
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Franklin Veneziano
Dec 16, 2025
5.0
do you have constipation??? Not anymore, Tacobell meat got your cheeks the gift it needs sweet release
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Blake Brenner
Dec 15, 2025
1.0
For starters, I had a coupon that said I would be able to receive two free Tacos per visit the rude employees laughing at me acting like I misread the coupon at the drive-through laughed me off and wouldn’t even give me a single free taco yet alone too, I don’t understand why Taco Bell can’t honor a simple coupon code Me and my dad go here all the time and every single time we order a quesadilla when we order this quesadilla only 2 Slices of the quesadilla had any meat in them. The other two were poorly cut only breading and no flavor. I don’t understand how a simple staple of the menu could be messed up so easily. My dad is more of a burrito I When he goes and gets a burrito, it’s cold. How is the burrito cold? Are they not cooking it back there minus the food. My main complaint is with the customer service at this location. It’s just a bunch of Ignorant, negligent, dishonorable, disgraceful, teenage employees, running the location. None of these employees have any work ethic. They are simply throwing whatever they can together and serving the trash to the public. I can’t count the amount of times I’ve gotten food poisoning from this location. Every time I get a beverage, they never give me the beverage. I have to verbally ask and request for my beverage and they asked me what size I got. They should know they should’ve given it to me before I got my food like they used to do back in the day, I can’t stand a Taco Bell or any fast food chain that forces you to order from a kiosk. I stand up there at the counter, waiting to ask an employee a simple. Simple question and they tell me I have to order from the kiosk. I tell him I have a question and they say go to the kiosk like it’s gonna answer my question. How can this location possibly be so terrible do not go here you’re trying to avoid food poisoning You’re going to get horribly sick from the food they serve at this location because Irresponsibly prepared thank you