Panera Bread

4.0
983 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Plainsboro Township is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
15 Schalks Crossing Road, Plainsboro Township, NJ
08536, United States

Hours

Reviews

4.0
983 reviews
5 stars
511
4 stars
226
3 stars
83
2 stars
43
1 star
120

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and missing items from orders.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about portion sizes and preparation.

Staff Performance

While some staff members received praise for their friendliness and helpfulness, others were criticized for rudeness and poor management.

Cleanliness

Several customers noted cleanliness issues, particularly in the bathrooms and dining area.

Management

The performance of management varied, with some customers praising specific managers for their service while others reported negative experiences.
  • AS
    Aarav S
    4 days ago
    5.0
    Amazing service, really friendly staff and also very accommodating. Food is great!
  • VG
    Vanessa Garzon
    5 days ago
    5.0
    The service in this Panera it great! There's one employee ( a man with glasses, I believe he might be the manager) who is always making sure you have everything you need and is always very nice
  • JR
    Jeevan Reddy
    Dec 8, 2025
    1.0
    Music is too loud, getting headache
  • BW
    Brittany W
    Dec 3, 2025
    1.0
    I ordered from the Panera on Shalks Crossing and this was honestly one of the worst experiences I’ve had. They called me saying they were out of sausage because the truck was late. Fine, things happen. I said okay to bacon instead. The guy said he’d throw in a free pastry for the inconvenience. Cool. I work 7 minutes away and my order was delayed six different times. It took a whole hour to get to me. They sent me a $5 coupon, which I appreciated, but when the food finally came… it was a mess. First of all, no pastry. Not even in the bag. Then I open my sandwich and it’s literally two super thin pieces of bacon cut in half. I couldn’t even taste the bacon — it was basically an egg and cheese on a thick Asiago bagel. I waited an hour for that? They didn’t have what I ordered, the “replacement” was sad, they forgot the pastry they promised, and delivery took forever for a 7-minute distance. I’m honestly really disappointed. The whole thing was just not it.
  • JJ
    Jordan
    Nov 21, 2025
    2.0
    Friendly staff and consistent food and drink, however, every time I order just a beverage, my ticket is constantly bumped to save ticket times and I'm waiting there for an extra 5 minutes while my order says that it's ready I never have this problem at any other Panera and I've been to at least seven or eight.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Plainsboro Township accept reservations?

No, Panera Bread in Plainsboro Township does not accept reservations.

What are the regular opening hours of Panera Bread Plainsboro Township?

Panera Bread Plainsboro Township is open from 7:00 AM to 10:00 PM from Monday to Saturday, and from 7:00 AM to 9:00 PM on Sundays.