Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, or unprofessional.
Order Accuracy
Many customers reported frequent issues with incorrect orders, including missing items and wrong food.
Wait Times
Customers expressed frustration with long wait times both in the drive-thru and inside the restaurant.
Food Quality
While some reviews praised the food as fresh and tasty, others reported issues with cold or poorly prepared items.
Cleanliness
Several customers noted cleanliness issues, particularly with dirty tables and unsanitary conditions.
BB
Brown Brown (Mr. Bro)
Oct 20, 2025
1.0
Don't wait for the cashier if you go inside they're too busy doing Uber Eats and kiosk orders before they even look at anyone to register an order.
MQ
Martin Quirin
Oct 15, 2025
1.0
W v dich t, Ziegen t😗🤭😗😗🤣🤣😘
SA
swag are1111
Sep 20, 2025
1.0
Very bad experience overall ,did not give me the correct order then talked shit about it in "Español"(i understand "Español") obviously they do not care about there customers .
LR
Liza Rodriguez
Aug 28, 2025
2.0
They never havd enough food ready... they constantly make you wait in the parking lot to get your order even though you already are waiting in the drive thru for a long time... its really inconvenient because it's a busy street.
BM
Brian Mars
Aug 1, 2025
1.0
They have a very poor disposition when it comes to customer service. They were rude and didn't care about what I wanted. I am a rewards member and have been for over 2 years. No other Wendy's I've visited ever had a problem with me using my rewards points to get food except this one. They tried to charge me for the food even though my points covered it. When I tried to explain to them I was using my points, they rolled their eyes and even the manager walked away from me when I asked to speak to her. This experience has put a bad taste in my mouth and I will be seeking damages for the way I was treated. No one should have to deal with this level of unprofessional behavior when you are supposedly a "valued customer ". I have been a customer representative for over 20 years and this behavior is uncalled for. If I could give negative stars for this restaurant, I would.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Plainfield, NJ?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Plainfield, NJ into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (908) 755-6558.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Plainfield #4 Wendy’s serve breakfast?
Yes, this Wendy’s location in Plainfield, NJ serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's in Plainfield, NJ?
The drive-thru at Wendy's in Plainfield, NJ is open daily from 6:30 AM to 3:00 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's location serves breakfast including combos, sandwiches, coffee, and sides.
Can I order Wendy's for delivery near Plainfield?
Delivery is available through the Wendy's app or at order.wendys.com by entering your delivery address to check availability.
What payment options does Wendy's in Plainfield accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Where is Wendy's located in Plainfield, NJ?
This Wendy's is located at 1477 South Ave., Plainfield, NJ 07062.
How can I contact Wendy's in Plainfield for questions or feedback?
You can call (908) 755-6558 directly or reach the Customer Care team via live chat on their Contact page or by phone at 888-624-8140.
Are there other food options near Wendy's in Plainfield?
Yes, nearby you can find Wawa, Gourmet House (Chinese restaurant), Giovanna's (Italian restaurant), Freppe's Tex Mex, Sun Tavern Pizzeria, II Gabbiano (Italian/bar), and Houdini Pizza Laboratory.
What nearby convenience stores can I visit when at Wendy's Plainfield?
Nearby convenience stores include Wawa and 7-Eleven, which also offer fast food, retail, and gas station services.
Are there any nearby entertainment or leisure spots near Wendy's in Plainfield?
Yes, nearby places include Redbox kiosks for rentals, Plainwood Square park for outdoor activities, and 5B Rooftop Bar for nightlife.
Is it easy to find Wendy's in Plainfield using nearby landmarks?
Yes, Wendy's is close to various landmarks such as PNC ATM, Thrifty Car Rental, and EVgo charging station which could help orient you when visiting.