Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
750 reviews
5 stars
372
4 stars
183
3 stars
105
2 stars
33
1 star
57
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences varied significantly, with some praising friendly and attentive staff, while others reported rudeness and incompetence.
Food Quality
Food quality received mixed reviews; some customers enjoyed fresh and tasty meals, while others complained about food being burnt or causing illness.
Order Accuracy
Many customers experienced issues with order accuracy, particularly in the drive-thru, leading to frustration and dissatisfaction.
Cleanliness
The restaurant was frequently noted for its cleanliness and welcoming atmosphere, contributing positively to the dining experience.
Efficiency
Several reviews highlighted the fast service, especially in the drive-thru, with some customers noting quick order fulfillment.
- VPVishan Praimlal4 days ago1.0Absolutely the worst experience I’ve had at a Wendy’s. The management at the Route 46 location was extremely rude and had a very high level of attitude. It’s honestly hard to understand how a franchise allows people like this to represent their company. A manager denied a teenager a single sauce packet unless he paid 50 cents, even after he had already made a purchase. She made a point to loudly say she could “lose her job over 50 cents,” which was completely unnecessary and unprofessional. When it came time for me to place my own order, I was also told I had to pay for a packet of hot sauce. The interaction was so unpleasant that I canceled my order entirely. Customer service was nonexistent, and the attitude from management was unacceptable. Management at this location needs serious retraining on how to treat customers. Date & Time: 1/8/26 at approximately 1:20 PM Unfortunately, I did not get the manager’s name before canceling my order, but the date and time should help identify who was on duty. I strongly advise staying away from this location.
- JFJames FitzpatrickJan 4, 20262.0This place has potential great location for a business. I must say I have lived in this area for 18 years. The place is truly hit or miss but the attitude on the staff can best be summed up as don't bother me. I speak both English and Spanish so not a language barrier just a general attitude of don't bother me. We went this morning for breakfast and the soda was flat. It's generally this kinda hit or miss which has me drive the extra time to go to the parsippany Wendy's
- ASAnkita sJan 2, 20265.0Burger place for us.
- CSChris SpauldingNov 9, 20251.0Ordering went good until it was time to get my order one worker on the whole shift spoke English was trying to get the cup for the drink I payed for and the lady was just trying to ring me up another drink all staff was extremely rude learn Spanish or go somewhere else
- MEMarques EleyNov 1, 20254.0My family and I stopped here for a snack and went through the drive through. Everything was fresh (fries were super hot) and tasted good.
Frequently Asked Questions About Wendy's
Is Pinebrook 16 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's in Pine Brook, NJ?
The drive-thru at Wendy's Pine Brook is open every day from 8:00 AM to 1:00 AM.
Is Wendy's in Pine Brook currently open?
Yes, Wendy's in Pine Brook is open and committed to serving quality food every day.
What meals does Wendy's in Pine Brook serve?
This location serves breakfast, lunch, and dinner.
Does Wendy's Pine Brook offer delivery and how can I check if it's available near me?
Delivery is available. To check availability near you, use the Wendy's app or visit order.wendys.com and enter your delivery address.
How can I contact Wendy's Pine Brook with questions or feedback?
You can call the location directly at (973) 276-0944 or contact Customer Care through their website, live chat, or phone at 888-624-8140.
Where can I find the menu and pricing for Wendy's Pine Brook?
Menu and pricing info for this location is available at order.wendys.com or the Wendy's mobile app after selecting the Pine Brook location.
Does Wendy's Pine Brook serve breakfast items?
Yes, you can order breakfast combos, croissants, biscuits, sandwiches, coffee, and sides at this location, available via the app or website.
What payment options does Wendy's Pine Brook accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
What local points of interest are near Wendy's Pine Brook that I can visit before or after my meal?
Nearby places include Framer's Corner art gallery, Gencarelli's Italian Restaurant, Bonefish Grill seafood restaurant, and the Johnsonburg Camp & Retreat Center.
How can nearby transit or stops help me access Wendy's in Pine Brook?
Although specific transit stops aren't listed, Wendy's is located at 23 Route 46 East, a main road that is accessible by car and nearby businesses like Raceway Petroleum and Wawa provide reference points to find the location easily.