Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
748 reviews
5 stars
372
4 stars
183
3 stars
105
2 stars
32
1 star
56
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service are mixed; while some report friendly and efficient service, others mention rudeness and incompetence.
Food Quality
Food quality is inconsistent; some customers enjoy fresh and tasty meals, while others report issues with food being burnt or causing illness.
Cleanliness
The restaurant is generally noted for being clean and well-maintained, contributing positively to the dining experience.
Order Accuracy
There are frequent complaints about incorrect orders, particularly in the drive-thru, leading to customer frustration.
Management Response
Some customers appreciate the proactive and friendly management, while others report negative interactions with staff.
- CSChris SpauldingNov 9, 20251.0Ordering went good until it was time to get my order one worker on the whole shift spoke English was trying to get the cup for the drink I payed for and the lady was just trying to ring me up another drink all staff was extremely rude learn Spanish or go somewhere else
- MEMarques EleyNov 1, 20254.0My family and I stopped here for a snack and went through the drive through. Everything was fresh (fries were super hot) and tasted good.
- JKjoshua keyAug 11, 20252.0Waiting in line for service no one would serve me Spanish guy walks in behind me they tell me use kiosk and serve him ,kiosk don't work i ask for help they act funny . So I tell them to cancel my order. And l ask was it canceled then more attitude I just confirmed and left they will never get my money . Ands I own a business down the street 😆 🤣 😂 horrible people horrible service
- AJAndrew JangJul 31, 20255.0Love this place. Food is always ready on time. Amazing customer service. The manager is very friendly. Highly recommend this place.
- BBBenjamin BlakeJul 15, 20251.0Ordered online. Paid $47. Drive up. They can’t help me. They can’t see the order. Cancel it they say, but they don’t know how to cancel it. Go inside. The people are working hard but they don’t have supplies. Don’t have working systems. Thanks, Wendy’s.
Frequently Asked Questions About Wendy's
Is Pinebrook 16 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Pine Brook, NJ?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Pine Brook, NJ into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (973) 276-0944.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Pinebrook 16 Wendy’s serve breakfast?
Yes, this Wendy’s location in Pine Brook, NJ serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's in Pine Brook, NJ?
The drive-thru at Wendy's Pine Brook is open every day from 8:00 AM to 1:00 AM.
Is Wendy's in Pine Brook currently open?
Yes, Wendy's in Pine Brook is open and committed to serving quality food every day.
What meals does Wendy's in Pine Brook serve?
This location serves breakfast, lunch, and dinner.
Does Wendy's Pine Brook offer delivery and how can I check if it's available near me?
Delivery is available. To check availability near you, use the Wendy's app or visit order.wendys.com and enter your delivery address.
How can I contact Wendy's Pine Brook with questions or feedback?
You can call the location directly at (973) 276-0944 or contact Customer Care through their website, live chat, or phone at 888-624-8140.
Where can I find the menu and pricing for Wendy's Pine Brook?
Menu and pricing info for this location is available at order.wendys.com or the Wendy's mobile app after selecting the Pine Brook location.
Does Wendy's Pine Brook serve breakfast items?
Yes, you can order breakfast combos, croissants, biscuits, sandwiches, coffee, and sides at this location, available via the app or website.
What payment options does Wendy's Pine Brook accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
What local points of interest are near Wendy's Pine Brook that I can visit before or after my meal?
Nearby places include Framer's Corner art gallery, Gencarelli's Italian Restaurant, Bonefish Grill seafood restaurant, and the Johnsonburg Camp & Retreat Center.
How can nearby transit or stops help me access Wendy's in Pine Brook?
Although specific transit stops aren't listed, Wendy's is located at 23 Route 46 East, a main road that is accessible by car and nearby businesses like Raceway Petroleum and Wawa provide reference points to find the location easily.