Dunkin'

Reviews

• AR

  Adriana Rotella

  Oct 27, 2025
  3.0
  I order the same thing every time I go to Dunkin, to the point where I favored my coffee order in the app. Now I understand the coffees are made a bit differently every time I go, which I’ve adjusted to. As usual, I order my favorite in the app and I go to pick it up, I get to work excited to drink my coffee, but come to find out there was no french vanilla sweetener added. So apparently the app will just let you order your regular coffee order, not tell you that the french vanilla sweetener is out and then the workers won’t ask if you want to substitute it. So now my coffee taste like shit and it was a waste of money. I tried calling the store to let them know, and nobody answered as well. Genuinely curious about why no one thought to ask me about substituting when the drink wouldn’t be made right without the sweetener ?????
• GT

  Gibbi Tkatch

  Oct 20, 2025
  1.0
  I just went into this dunkin' donut on atlantic.I think it is a nine. I asked the gentleman behind the counter, who is probably doing and is doing the walk in and the drive up. That one dunkin' donut put in a lot of sugar into my drink.And I happen to be a diabetic. With unnocertain terms, the gentleman who was going to help me was very arrogant.And said, absolutely not, we cannot replace anything from any other dunkin'.Donut. Very rudeIn his approach didn't say, hey, sorry, dude.We can't do it, but was very irate.And I was totally surprised. I will say Antonio came up. Who says is the owner or manager came up and said Hey No, problem, sir. We'll be able to help you. And I'll take care of it on me, which I kind of expected from the original guy. But I was so upset with the attitude of this guy who works there. He is kind of 58 kind of chubby. Tight-knit hair Gray round, long face, very, very rude. I wouldn't recommend him if you see him. The manager is awesome. He wanted to take care of me. But never did say anything against his worker. I highly expect a little bit more respect and understanding. But this guy had nothing in his shoes. I don't know if he has anything in his brains because Customer service is the number one item that keeps your business.Happy and always gives you good reviews.I give the manager antonio high remarks and thank you.But you need to work on your employee.
• CG

  Chris gillespie-sague

  Oct 2, 2025
  3.0
  Very hard to get into because of drive thru line. I was parking and going inside for donuts, so I had to go around the building to get in. The second window is closed in drive through a lot. My big problem though is the eclair donut. The filling quality has really gone down! Not good.
• DP

  David perez

  Aug 17, 2025
  1.0
  The donuts look really bad squished and only half sprinkles🤢
• DC

  Diana Castro

  Jun 6, 2021
  5.0
  This Dunkin Donuts is a well oiled machine! It was super busy when I arrived, but I received my mobile order within minutes. My coffee was delicious and perfectly made! The sandwiches also came out perfectly. So impressed! Great job Dunkin staff!

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