McDonald's

3.7
2039 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1215 Route 22 West, Phillipsburg, NJ
08865, United States

Hours

Reviews

3.7
2,039 reviews
5 stars
831
4 stars
452
3 stars
329
2 stars
164
1 star
263

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

While some reviews praised the cleanliness of the location, others highlighted dirty bathrooms and unkempt areas.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold, stale, or poorly prepared items.

Pricing Concerns

Several reviews noted high prices compared to other locations, with some feeling that the value for money was lacking.

Positive Experiences

Despite the negative feedback, there were also positive comments about friendly staff and enjoyable dining experiences.
  • MN
    Morgan Naylor
    Dec 31, 2025
    5.0
    I had a great experience thanks to Marquis, the manager at McDonald’s. He was professional, calm, and clearly in control of the store, even during a busy rush. Marquis handled both customers and staff with respect and efficiency, making sure everything ran smoothly. You can tell he genuinely cares about providing good service and maintaining a positive environment. Managers like Marquis make a real difference—this location is lucky to have him.
  • HH
    hkallash
    Dec 27, 2025
    2.0
    Driving back on a snowy night roads were terrible I ordered coffee and they didn't have any. It was a huge bummer
  • SH
    SP: Lights Will Guide You Home
    Dec 25, 2025
    5.0
    Was here Christmas morning, it's a nice Mickey D's, and very on the quiet side, it's clean, organized, and I love that they have a charging station to charge your phones/laptops, I also like this Mickey D's has a play place, though the sign on the outside is a bit outdated, but overall I recommend this location if you are in the area...
  • KK
    Kerem can Koc
    Dec 24, 2025
    1.0
    I’ve been waiting in line for about 10 minutes, and I waited at the place of ordering for another 10 minutes, I’ve been waiting here for a total of 20 minutes to order, when I approach the door, he says he closed it, I’ve been in line for 20 minutes and I just arrived, he didn’t take me, if you don’t want to work, get out of here, I’m out of your way because of you, I wonder how you can slander the company more on behalf of the company
  • AK
    Angel Kisses
    Dec 8, 2025
    1.0
    Please use caution when driving through the drive thru! A heavy set older woman cons bath and body products from you ! This woman plays sweet and shows you what the female manager buys her and begs that you buy her products for her which we did over a year which we stop doing ! A few weeks ago her female manager bought her a pumpkin hand cream for her and showed it to me and wanted me to purchase a few for her which I refused to do so and in return she got extremely aggressive towards me when I went to pay for my food order. I have brought this to corporate attention and management attention and done nothing to stop this behavior!! I will no longer going to this McDonald’s because I don’t need to be abused by this older woman who feels it’s ok to take advantage of others! The aggressive behavior happened more than once toward me as I was paying for my food order at the drive thru!! I can’t keep buying this woman bath and body creams especially when not given my money back or even given a cookie or coffee. This woman employee should be ashamed of her self especially working and bought a new car for her self !!

Frequently Asked Questions About McDonald's

What are the regular business hours for McDonald's at 1215 Route 22 West, Phillipsburg, NJ?

The McDonald's at this location is open daily from 5:30 AM to 11:00 PM.

Does this McDonald's location have a drive-thru service?

Yes, the McDonald's here offers drive-thru service with hours generally from 5:30 AM to midnight, and extended until 1 AM on Fridays and Saturdays.