Dunkin'

4.0
291 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Phillipsburg, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
712 Memorial Pky, Phillipsburg, NJ
08865, United States

Hours

Reviews

4.0
291 reviews
5 stars
164
4 stars
47
3 stars
27
2 stars
8
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unhelpful.

Food Quality

Many customers reported issues with food quality, including burnt items, incorrect orders, and stale donuts.

Order Accuracy

Frequent complaints about incorrect orders and items missing from orders were noted, leading to customer frustration.

Service Speed

While some customers praised quick service, many others experienced long wait times, particularly for coffee and food.

Cleanliness

A few reviews mentioned cleanliness and a pleasant atmosphere, but this was inconsistent with other negative feedback.
  • MA
    Mike Arfi
    Jan 3, 2026
    5.0
    Great service
  • SF
    Sara Farah
    Dec 23, 2025
    1.0
    Horrible customer service every single time I go there, Terrible experiences every time, unfortunately I live 3 mins away and its convenient for me to go there but most of the staff there are super unfriendly. The food or coffee they prepare suck and are cold or not made the right way. I hope the manager sees this and does something about it
  • HH
    Hillary
    Nov 28, 2025
    1.0
    The service was terrible I was saying hello and the lady was saying it back I didn’t know she can hear me so he gave a attitude to me and started say stuff like if I’m saying hello that means I can hear you and I honestly thought that was rude.
  • TM
    T M
    Nov 12, 2025
    1.0
    They always burn my toast or forget something.. I stopped going here after I encountered too many F-ups..
  • JL
    Jennifer lynn
    Oct 1, 2025
    1.0
    Coffee was burnt tasted like crap. We even waited awhile for our coffees. By the time we got moved and let our coffees cool off i was too far to turn around. Plus I hate being that annoying complaining customer. But I do like to come to dunkin and use the app and retain points. But not to receive crappy burnt coffee.

Frequently Asked Questions About Dunkin'

What are the hours of operation for Dunkin' in Phillipsburg, NJ?

Dunkin' in Phillipsburg is open 24 hours daily, from 12:00 AM to 11:59 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services for customer convenience.