Smashburger

4.2
539 reviews

About

Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Smashburger
500 NJ 23, Pequannock Township, NJ
07444, United States

Hours

Reviews

4.2
525 reviews
5 stars
337
4 stars
78
3 stars
39
2 stars
24
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the staff for their friendliness, attentiveness, and helpfulness, with specific mentions of employees like Kevin, Tala, and Sipsa.

Food Quality

The food received high marks for being delicious and well-prepared, with many customers highlighting specific items like burgers and milkshakes.

Atmosphere

The restaurant was described as clean and inviting, contributing to a positive dining experience.

Customer Experience

Many reviews noted enjoyable experiences, with staff making customers feel welcome and valued.

Inconsistency

Some customers reported issues with service speed and order accuracy, indicating a need for improvement in these areas.
  • ZZ
    Zakum
    Nov 7, 2025
    5.0
    Two words: Spider Man. Just like Spider-Man, my time at smashburger was Spectacular, Amazing, and might I even add, the ultimate experience. But it wouldn't be like this without a certain employee. Manager Kevin did his best and showed the best I can ever see in smashburger. He was like a superhero today. He zipped and zapped all around the store and brought smiles to everyone here. Truly, thank you. Also I got the crispy chicken and it was really good. Props to Richard.
  • JB
    Jadyn Batelli
    Nov 7, 2025
    5.0
    Tala has amazing customer service! Food came out before I even sat down! So sweet and kind better than the guy with the brown hair I think it’s Kevin?? Not sure!
  • SS
    Saleh Saadah
    Oct 18, 2025
    5.0
    Was devastated to hear about the loss of the cookie dough milkshake, but Kevin recommended the Cinnamon Bread Pudding and it was amazing! Will be returning!
  • AC
    Anthony Costantino
    Oct 12, 2025
    5.0
    I've been a long time smashburger enthusiast but yesterday I decided to try the new cowboy hotdog and boy did it not disappoint! Heck, I'd even say the hotdog rivals the burger. But that's me getting too ahead of myself there. The food was just great. But above all else, the people there made sure the heavenly food came to me with grace and kindness. I'd like to thank Tala for the efficiency she took my order with and the leadership she showed while I waited. Thanks Tala 😁👍
  • ZM
    Zayd Mirza
    Oct 11, 2025
    5.0
    I had a great experience dining here. The atmosphere was warm and inviting, and the staff made sure everything went smoothly. Tala's service was great, and the food made by the cooks was very good. Everything was fresh, flavorful, and came out just right. I’d definitely recommend this place to anyone looking for good food and friendly service.

Frequently Asked Questions About Smashburger

What kind of food does Smashburger serve?

Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.

What are the operating hours for Smashburger in Pequannock Township?

Smashburger is open daily from 10:30 AM to 9:30 PM.