Smashburger

4.2
539 reviews

About

Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Smashburger
500 NJ 23, Pequannock Township, NJ
07444, United States

Hours

Reviews

4.2
525 reviews
5 stars
337
4 stars
78
3 stars
39
2 stars
24
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive service from staff members like Kevin, Tala, and Sipsa, highlighting their efficiency and kindness.

Food Quality

The food received numerous compliments for being delicious and well-prepared, with specific mentions of burgers and shakes being particularly enjoyable.

Atmosphere

The restaurant was noted for its clean and inviting atmosphere, contributing to a positive dining experience.

Inconsistency

Some customers reported issues with service speed and order accuracy, indicating a need for improvement in these areas.

Overall Experience

Overall, the majority of reviews reflected a strong satisfaction with the dining experience, with many customers expressing a desire to return.
  • ZZ
    Zakum
    Nov 7, 2025
    5.0
    Two words: Spider Man. Just like Spider-Man, my time at smashburger was Spectacular, Amazing, and might I even add, the ultimate experience. But it wouldn't be like this without a certain employee. Manager Kevin did his best and showed the best I can ever see in smashburger. He was like a superhero today. He zipped and zapped all around the store and brought smiles to everyone here. Truly, thank you. Also I got the crispy chicken and it was really good. Props to Richard.
  • JB
    Jadyn Batelli
    Nov 7, 2025
    5.0
    Tala has amazing customer service! Food came out before I even sat down! So sweet and kind better than the guy with the brown hair I think it’s Kevin?? Not sure!
  • NE
    Natalia Eshak
    Oct 21, 2025
    5.0
    Tala’s service was amazing! I am totally coming back again for more.
  • SS
    Saleh Saadah
    Oct 18, 2025
    5.0
    Was devastated to hear about the loss of the cookie dough milkshake, but Kevin recommended the Cinnamon Bread Pudding and it was amazing! Will be returning!
  • HM
    Henry McGrath
    Oct 18, 2025
    5.0
    Great food, friendly staff and efficient service. Kevin was very helpful as well. I look forward to my next visit!

Frequently Asked Questions About Smashburger

What kind of food does Smashburger serve?

Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.

What are the operating hours for Smashburger in Pequannock Township?

Smashburger is open daily from 10:30 AM to 9:30 PM.