Dunkin'

Reviews

• CS

  Cathy Stegall

  Jan 23, 2026
  1.0
  1/22/26 This Dunkin is the Dunkin I always run too on my way to work. I had stopped going just cause of the lack of customer service.. which was very odd to me. I gave it another shot since I was running late to work with no breakfest or coffee, same issue.. Lack of customer service an this time.. My coffee was horrible.. I had asked where the manager was thinking it was Ariana, but I was told she is no longer working there and that gave me all the answer's. Ariana and her morning shift crew was always on point with the order's and customer service!! I was then told the new manager's name (Can't remember.) Then I seen her walk in the background and said nevermind to my manager request! I've never seen such horrible service from an employee in my life.. The new manager is the same manager i've had issue's with everytime I came to Dunkin on my way home from work at night. Horrible attitude, alway's rolling her eyes, making smart comment's through the Menu Speaker.. Terrible terrible terrible. I've asked her before for the owner's number and was basically declined. This Dunkin was always my go to in the mornings but now its a shame how its ran under new managment. My fellow coworkers and friends has also agreed and now we go out of our way just for better service. I hope the Owner can see this as well and make a change moving forward!!
• SS

  Shumshar Shah

  Jan 15, 2026
  5.0
  The service has stepped up 👍🏼 got my macchiato pretty Quick and most importantly, it was right!
• DS

  Denise Croce Sopko

  Jan 13, 2026
  5.0
  It’s OK I don’t like to drive part doesn’t have much room for sitting in but the donuts and coffee is excellent
• CR

  Cooking with Ro

  Dec 30, 2025
  1.0
  Everytime I’ve come to this Dunkin since they’ve been under this new management there’s been an issue . These new young people they have working in there are going to get themselves hurt one day with the way they speak to people . On top of making drinks wrong and just being loud and wrong period . Too many times my order is messed up or they’re rude when they don’t have something I ordered in the app . They take forever . Just terrible and I’m done patronizing this location . I’d rather drive up to north broadway any day .
• CG

  Carsquad Guys

  Nov 19, 2025
  5.0
  Last time I left a review and took it off because the Indian manager was really nice the following days and I don’t want his business to be discouraged but the staff doesn’t care at all. Morning time especially the wait is as if the staff is messing up ordered and redoing them. They are either understaffed or don’t follow ordered correctly. This was my last review and since then the manager here has taken things and changed them around… the service was kind and considerate; the guy in the morning is very nice and greets you kindly and the staff seems to have gotten their thing together I get an espresso every morning so these little things count