Dunkin'

3.1
335 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Pennington, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1 Tree Farm Rd, Pennington, NJ
08534, United States

Hours

Reviews

3.1
335 reviews
5 stars
115
4 stars
43
3 stars
37
2 stars
26
1 star
114

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including incorrect orders, rude staff, and long wait times.

Staff Attitude

While some reviews praised friendly staff, many others highlighted rude behavior and lack of professionalism from employees.

Order Accuracy

Numerous customers experienced issues with order accuracy, often receiving incorrect items or missing items altogether.

Cleanliness

The cleanliness of the location was a concern for many, with reports of dirty conditions and flies present.

Management Issues

Several reviews pointed to poor management practices, including inconsistent hours and lack of staff training.
  • JJ
    Justgethere
    4 days ago
    1.0
    closed 25 minutes before posted closing time. I can see you looking at me
  • KA
    K A
    Nov 9, 2025
    1.0
    They messed up our order, and I had to return three times to fix it. Then they handed us a box of munchkins that looked already eaten, with a crushed tissue paper inside. Completely unacceptable.
  • LM
    Linda Murphy
    Nov 8, 2025
    5.0
    Fast service. Had Dunkin Midnight and gave the senior discount.
  • AD
    A. D
    Oct 20, 2025
    1.0
    This is the worst Dunkin I have even been to in my life. There’s always 3-4 or more people behind the counter but nobody knows what they’re doing. After they got my order wrong 5 times we just stopped going there. The only way to get your order right is to order inside the facility in person. This location does not know how to READ a mobile order…or maybe just read in general. It’s not small mistakes either, it’s legit like “no bacon” and they give you extra bacon. Or “2 donuts” and instead you just get no donuts. Do yourself favor and just drive 15 minutes more and go to the one on 1118 Gen Washington Mem Blvd in Washington Crossing…they’re fast there, precise, and the food just tastes better!
  • KB
    Kenneth Bradeis
    Oct 12, 2025
    1.0
    Okay, up this way for over a year now and this is a regular stop for me when I’m going down 31. I don’t like being a difficult customer or anything and I’m usually laid-back but I have to say something here. On one occasion, I asked for a lot large hot coffee with cream and sugar. When I drove away I noticed it was black no cream, no sugar. I couldn’t just turn around so I had to come back after dropping off my daughter. I said hey I ordered a coffee with cream and sugar earlier and you gave me black. Can I get a new one with cream and sugar please the guy said OK handed me a coffee I checked and it was again black coffee. I was like hey I need cream and sugar in here and then I got my coffee corrected. OK, whatever on that one. Today again I stopped on my way to drop off my daughter, and I wanted a mocha iced coffee with liquid sugar and cream, and I ordered a chocolate frosted doughnut. The first thing he grabs for me is a Boston cream. I look at it, then try getting his attention. He goes off. Then he comes back gives me my coffee, no straw. I say hey I wanted chocolate frosted and you gave me a Boston cream. He says no problem gets my frosted doughnut. but he didn’t give me a straw so I’m waiting to get his attention to get a straw. He doesn’t realize it and I’m like hey I need a straw. He’s like oh OK. Gives me a small straw for my large iced coffee. My bad, OK cool. Now I drive off, take a sip and I look at the coffee and there’s no mocha in it. Just regular iced coffee, liquid cane sugar, and milk. I know the guy is young, but come on. You have to show a little bit of pride in your work even if the job does stink. But every time I go here and he’s working I know somethings gonna get messed up.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Pennington, NJ?

Dunkin' in Pennington, NJ is open from 5:00 AM to 7:00 PM Monday through Friday, and from 6:00 AM to 7:00 PM on weekends.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.