Wendy's

4.0
2295 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
145 Broadway, Paterson, NJ
07505, United States

Hours

Reviews

4.0
2,295 reviews
5 stars
1,220
4 stars
486
3 stars
265
2 stars
87
1 star
237

What are people saying?

AI-generated from recent customer reviews

Towing Issues

Numerous customers reported aggressive and predatory towing practices, often having their cars towed within minutes of parking, even when dining at the restaurant.

Food Quality

The quality of food was inconsistent, with some customers praising it while others complained about stale or poorly prepared items.

Customer Service

Customer service was frequently criticized, with reports of rude staff, incorrect orders, and a lack of attention to customers.

Cleanliness Concerns

Several reviews mentioned unsanitary conditions, including dirty tables and issues with food handling.
  • JF
    Jorge Figueroa
    Dec 24, 2025
    1.0
    Yeah like Poole said they got some shady business going on there parking lot my car got towed not even for 5 min and mind you the parking lot was empty I had to pay $250 for some random guy to release my car on the street
  • SS
    Susan
    Dec 18, 2025
    5.0
    Amables muy rapidos
  • MZ
    Marcoci Zoia
    Dec 16, 2025
    1.0
    Not a very friendly place. If you need to visit two nearby places, your car can be towed within 10 minutes.
  • AG
    Axel Garro
    Dec 14, 2025
    1.0
    My first time in Paterson, I ordered through the drive-thru for $26. However, they charged me $30 and forgot to include BBQ sauce. When I asked for it, they added an extra $3 for two BBQ sauces, along with a condescending attitude. I hope Wendy’s corporate sees this review.
  • PM
    Phologo Molebatsi
    Dec 8, 2025
    1.0
    I saw a rat in the kitchen and Manager gave me attitude when I pointed that out to them. The fries had a cockroach 🪳 leg in them. I have sent a health inspector of the area an email and hope they check it out.

Frequently Asked Questions About Wendy's

Is Paterson Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours of the Wendy's at 145 Broadway, Paterson?

This Wendy's location is open daily from 6:30 AM to 1:00 AM, including drive-through service.