Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported aggressive and predatory towing practices, often having their cars towed within minutes of parking, even when dining at the restaurant.
Food Quality
The quality of food was inconsistent, with some customers praising it while others complained about stale or poorly prepared items.
Customer Service
Customer service was frequently criticized, with reports of rude staff, incorrect orders, and a lack of attention to customers.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions, including dirty tables and issues with food handling.
JF
Jorge Figueroa
Dec 24, 2025
1.0
Yeah like Poole said they got some shady business going on there parking lot my car got towed not even for 5 min and mind you the parking lot was empty I had to pay $250 for some random guy to release my car on the street
SS
Susan
Dec 18, 2025
5.0
Amables muy rapidos
MZ
Marcoci Zoia
Dec 16, 2025
1.0
Not a very friendly place. If you need to visit two nearby places, your car can be towed within 10 minutes.
AG
Axel Garro
Dec 14, 2025
1.0
My first time in Paterson, I ordered through the drive-thru for $26. However, they charged me $30 and forgot to include BBQ sauce. When I asked for it, they added an extra $3 for two BBQ sauces, along with a condescending attitude. I hope Wendy’s corporate sees this review.
PM
Phologo Molebatsi
Dec 8, 2025
1.0
I saw a rat in the kitchen and Manager gave me attitude when I pointed that out to them. The fries had a cockroach 🪳 leg in them. I have sent a health inspector of the area an email and hope they check it out.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours of the Wendy's at 145 Broadway, Paterson?
This Wendy's location is open daily from 6:30 AM to 1:00 AM, including drive-through service.
Does this Wendy's location offer breakfast?
Yes, the Paterson Wendy's serves breakfast items such as combos, sandwiches, coffee, and sides.
Is drive-thru service available at this Wendy's?
Yes, the Wendy's at 145 Broadway has a drive-thru open daily from 6:30 AM to 1:00 AM.
Can I order delivery from this Wendy's?
Delivery is available depending on your location; use the Wendy's app or order.wendys.com to check delivery availability by entering your address.
How can I contact the Wendy's at 145 Broadway for questions or feedback?
You can call (973) 247-9725, reach out via Live Chat or message on the Wendy's Contact page, or complete the Customer Satisfaction Survey referencing your visit details.
What payment options does this Wendy's accept?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
Where can I find the menu and nutritional information for this Wendy's?
Menu pricing and nutrition information are available on order.wendys.com or the Wendy's mobile app. You can also find nutritional posters in-store.
Are there other fast food restaurants near Wendy's at 145 Broadway?
Yes, nearby fast food options include Subway and Dunkin', offering alternatives for sandwiches, coffee, and donuts, all within close walking distance.
What public services are near Wendy's in Paterson?
Public services close by include the New Jersey Motor Vehicle Commission and Paterson City Board of Health, convenient for combining errands with dining at Wendy's.
Are there parking facilities near Wendy's at 145 Broadway?
Yes, the Public Safety Complex Parking Garage is nearby, providing convenient parking if you plan to visit Wendy's by car.