Wendy's

4.0
2285 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
145 Broadway, Paterson, NJ
07505, United States

Hours

Reviews

4.0
2,285 reviews
5 stars
1,215
4 stars
487
3 stars
265
2 stars
86
1 star
232

What are people saying?

AI-generated from recent customer reviews

Towing Issues

Numerous customers reported aggressive towing practices, claiming the restaurant collaborates with a towing company to tow cars parked for short periods, even if customers are dining.

Service Quality

Customer service received mixed reviews, with some praising staff for being polite and attentive, while others reported rude behavior and long wait times.

Food Quality

Food quality was inconsistent; some customers enjoyed their meals while others complained about stale or poorly prepared items.

Cleanliness Concerns

Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions in the restroom.

Parking Limitations

Customers expressed frustration over limited parking availability and the risk of being towed, discouraging visits to the location.
  • RJ
    Ruddy Jimenez
    Nov 16, 2025
    5.0
    A few workers are working with out protection hair and the end playing with the hair and manipulating the food. It is disgusting
  • MG
    Martin Gamer
    Nov 15, 2025
    4.0
    YouTube Icon Sambucha Investigated this Wendy's, and it's probably not the store itself at fault for the towing people report. Until recently there weren't signs indicating Wendy's parking only, which may have misled visitors to other businesses in the lot. He also said the spicy nuggets were fire.
  • EI
    Eric Irizarry
    Nov 14, 2025
    1.0
    Security here only give you a false sense of security. Me and my dad LITERALLY witnessed someone's car getting towed. NO OTHER WENDY DOES THAT! Staff seem to have HUGE HEARING PROBLEMS and I HAVE TWO HEARING AIDS to hear! Constantly asking the same questions when I told them NO. Almost gave me the wrong order. Didn't know my order. Up charge of butter, salt, pepper, sour cream and sauces. They even fogot our sauces and the charge extra for that. Security code for the bathroom! Good was just ok. WORST WENDY EVER
  • JH
    Jilda Haroutunian
    Nov 9, 2025
    1.0
    We paroled there while my husband renewed his drivers license, I went with him to the dmv and then quickly returned to Wendy’s for some breakfast. I had 1036 as my order number and got the coffee veithout cream and when I went to ask for cream was told that they gave me the wrong coffee. So it was not like they were unaware of me inside their store. However they called and had my car towed anyway!! Apparently their camera saw me Laurence their lot but did not note that I quickly returned. Nothing. Was said inside regarding who owned the cars that they towed . I went out after finishing my breakfast and noted that my car was not on its place. I called the towing company and they said that they had my car. I used Lyft to get there and then paid them $ 265 to use my credit card to free my car. Mi do not understand why they towed my car as I was inside having breakfast and neither the lot our the restaurant were anywhere near full. I think that they should not be patronized until they change their policies and at least ask if there is someone inside before they tow the car.
  • EB
    Elizabeth Borrego
    Oct 28, 2025
    1.0
    Justo ahora sali de ahí. 28 de octubre de 2025 a las 12 del mediodía. La palabra para describir lo q sentí estando ahí fue ACOSO. Estacione afuera de wendys , y enseguida tuve al security diciéndome q si no entraba a Wendy en 5 minutos iba a llamar a la grúa para q se llevaran el auto. Estando yo sentada adentro o no. Al entrar a Wendy luego de eso estuvo dando vueltas y mirándome todo el tiempo y luego al final de mi estancia porq llevaba 20 min ahí adentro se paró a 3 metros de mi a mirarme fijo. Vigilando q estuviera comiendo y viéndome q estaba haciendo. Una cosa es velar por la seguridad del lugar y otra cosa es ACOSO. solo me mantuve en el sitio porq estaba esperando por un amigo q llegó luego. Pero fue completamente desagradable y una falta de respeto. Espero q tomen en cuenta esta desagradable experiencia.

Frequently Asked Questions About Wendy's

Is Paterson Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.