McDonald's

3.3
1807 reviews
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Business Details

485-497 Broadway, Paterson, NJ
07514, United States
(973) 278-4710
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
485-497 Broadway, Paterson, NJ
07514, United States

Hours

Reviews

3.3
1,807 reviews
5 stars
682
4 stars
278
3 stars
265
2 stars
132
1 star
450

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely slow service, with long wait times and frequent order mistakes.

Staff Attitude

Many reviews highlighted rude and unprofessional behavior from staff, contributing to a negative customer experience.

Food Quality

Several customers complained about cold or poorly prepared food, with specific mentions of items being undercooked or spoiled.

Cleanliness

Customers noted issues with cleanliness, including dirty tables and unsanitary conditions in the restaurant.

Positive Experiences

Despite the negative feedback, some customers praised individual staff members for their friendly service and highlighted good food quality on occasion.
  • SA
    Sifatul Ambia
    Nov 16, 2025
    1.0
    Worst mcdonalds i go for pickup i wait 40 minutes they don't give me the food they wast my time
  • EN
    Edwin Serrano Nieves
    Nov 9, 2025
    1.0
    Worst McDonalds to eat from in Paterson they try and switch your food if you order a mccrispy they give the same patty as a mcchicken or if you order a quarter pounder they give you the same meat from a cheeseburger im guessing to save time or simply because they don’t care most employees give an attitude do not recommend going here.
  • CB
    chris b
    Nov 7, 2025
    1.0
    person taking the orders was rude and not professional at all. i also paid for apple slices and never got them this mcdonald’s needs better service and new management because this is ridiculous!
  • FF
    Fancy Feast
    Oct 31, 2025
    5.0
    Safe, friendly location. Food is good quality, prepared well.
  • EB
    El Bryant
    Oct 23, 2025
    1.0
    This McDonald’s really needs new management. The Manager hear wouldn’t even bother to listen to a change for my order.lol she can eat a big 1
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 485-497 Broadway, Paterson, NJ?

McDonald's at this location is open 24 hours every day of the week.

What are the delivery hours for this McDonald's location?

Delivery is available daily from 6:00 AM to 12:30 AM, except on Fridays and Saturdays when delivery extends until 4:00 AM.