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McDonald's

3.5
(1893 reviews)

Business Details

186 3rd Ave, Paterson, NJ
07514, United States
(973) 684-5335
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
186 3rd Ave, Paterson, NJ
07514, United States

Hours

Reviews

3.5
1,893 reviews
5 stars
732
4 stars
363
3 stars
266
2 stars
165
1 star
367

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service, including rude staff interactions.

Food Quality

Many reviews mentioned issues with food quality, including cold or undercooked items, excessive salt, and incorrect orders.

Cleanliness

While some customers noted the restaurant was clean, others reported unsanitary conditions and poor maintenance.

Mobile Ordering Problems

Several customers experienced issues with mobile orders, including missing items and long wait times for pickup.
  • PS
    Pao Socola
    Feb 22, 2026
    4.0
    A mis hijos les encanta
  • AL
    Artly llc
    Feb 17, 2026
    1.0
    DON'T ORDER HERE EVEN MOBILE OR YOU'LL PAY 250 EXTRA$$ Management allows predatory towing in their lot and does nothing to protect customers. After years of mobile ordering at this location, I won’t be back. We parked while waiting on a mobile order and briefly stepped into another store in the plaza. In less than 10 minutes, our car was towed. Nearby employees said the tow company watches for anyone who leaves the lot. When I spoke to the manager, she said the tow driver only comes in to ask for owners. Additionally we were towed so quickly we never had a chance to respond and show our mobile order receipt. She sarcastically suggested we should have stayed in our car while waiting. If that’s the policy, there should be clear signage. Instead, customers are left vulnerable at the processes of their shady tow company. Plenty of other McDonald's locations nearby — this one isn’t worth the risk.
  • JJ
    Jada-Rae Jones
    Jan 22, 2026
    1.0
    If I could give 0 stars I would. One of the drive thru workers assured my girlfriend that there was ranch in her bag, which was a lie. Now I have to pay….
  • RG
    Rosario Gamez
    Jan 14, 2026
    1.0
    So can someone put a phone number that actually works! I place a mobile order #1609 today and when I went to pick up and got home all my fries were missing, I had 3 order of fries. Since I was already home I tried calling but there is no answer. I would like a refund or credit for my missing items
  • MR
    Matthew Rulli
    Jan 8, 2026
    1.0
    Horrible experiences and they wait and stare for people to park outside to call the tow even if you’re there for less than 10 minutes. It’s one thing to call it in after a car is there for a long time but to wait and stare and call right when someone gets there is too much. Horrible policy and will never recommend this place to anyone.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 186 3rd Ave, Paterson, NJ?

McDonald's at 186 3rd Ave, Paterson, NJ is open 24 hours every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers drive-thru service 24/7.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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