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Dunkin'

4.1
(963 reviews)

Business Details

1212 Madison Avenue, Paterson, NJ
07503, United States
(973) 523-4200
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Paterson, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1212 Madison Avenue, Paterson, NJ
07503, United States

Hours

Reviews

4.1
963 reviews
5 stars
535
4 stars
182
3 stars
108
2 stars
39
1 star
99

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service and poor customer interactions, with some experiencing rude behavior from staff.

Product Quality

Several reviews mentioned inconsistent drink quality, with complaints about watery coffee and stale food items.

Cleanliness

Some customers praised the cleanliness of the location, while others noted issues with food handling and general sanitation.

Staff Performance

Feedback varied on staff performance, with some praising friendly service while others criticized lack of training and professionalism.
  • FE
    Free Eagle
    Jan 27, 2026
    1.0
    This morning, I went to Dunkin’ Donuts, ordered two lattes and an old-fashioned donut. The employee repeated the donut back to me. At the window, I got the lattes, but no donut. When I calmly asked, she acted surprised and said she hadn’t heard or charged for it. I was still polite, hoping she’d correct it. Instead, she raised her voice, insisting she didn’t hear. In freezing weather, early morning, customers don’t have time to argue. A simple correction and apology would have fixed it, but instead, I left disappointed with poor service.
  • MV
    Maria Vega
    Jan 20, 2026
    1.0
    Slowest dunkin I've ever came across. Never again
  • RP
    Riluz Peral
    Jan 20, 2026
    2.0
    Good coffee but the slowest service ever. You'll never make it to wherever u need to be. Expect a 10-15min wait every morning at the drive thru
  • CM
    Carlos Martinez
    Jan 11, 2026
    5.0
    Great staff and coffee
  • JS
    Jhaimee Summers
    Dec 30, 2025
    1.0
    how can u serve customer tht every single night we order coffe from dunkin . me and my co worker ordered. frozen matcha and frozen coffe coz all watery no coffe in it. how can u guve one matcha powder for a large matcha latte

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Paterson, NJ?

Dunkin' in Paterson, NJ is open 24 hours a day, seven days a week.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location provides both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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