Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Paterson, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported frequent issues with incorrect orders and missing items.
Customer Service
Service quality varied significantly; some praised friendly staff while others experienced rudeness and unprofessional behavior.
Food Quality
Numerous complaints about cold or stale food, with some customers expressing disappointment in the overall quality.
Wait Times
Customers noted long wait times both inside and at the drive-thru, often exacerbated by understaffing.
Cleanliness
Mixed reviews on cleanliness, with some noting the location was tidy while others reported unsanitary conditions.
MM
Miguel
4 days ago
1.0
I always go there and they always messed up my order the same two girls that worked there today February 26, 2026. I went there to get some tea in the morning and they gave me coffee so I had to drive back to get my tea at Dunkin. Dunkin’ Donuts should train their employees a little bit better to pay attention … horrible service
MB
Mickayla Brown
Feb 18, 2026
1.0
Blonde Spanish lady is very rude. Didn’t take order correctly and didn’t try to fix it either
GM
Guía de Google map
Jan 22, 2026
5.0
Excellent , good service
LC
Leidy Cruz
Jan 4, 2026
1.0
Worse Dunkin ever! I asked her to please toast my bagel and she said no! Coffee was cold ( I ordered a hot one) will never order here again!
CT
Christopher Trastoy
Dec 20, 2025
2.0
Its sad what happened to this Dunkin Donuts. I am standing in line for 20 minutes with one other person in front of me. There are 5 people in Drive thru with no one working the inside at 126 pm. The person attending me is working as the runner. They should close the inside down and just prioritize online orders and drive thru as they are leaving people unattended standing inside.