Dunkin'

4.1
838 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Paterson, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
39 E 33rd St, Paterson, NJ
07514, United States

Hours

Reviews

4.1
838 reviews
5 stars
474
4 stars
158
3 stars
84
2 stars
31
1 star
91

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and order inaccuracies, particularly in the drive-thru.

Staff Attitude

Several reviews mentioned rude or unprofessional behavior from staff, leading to negative customer experiences.

Food Quality

Many customers expressed disappointment with the quality of food, citing cold items, incorrect orders, and stale products.

Customer Service

While some customers praised individual staff members for excellent service, overall experiences varied widely, with many noting a decline in service quality.

Cleanliness

The cleanliness of the location received mixed reviews, with some customers noting it was tidy while others found it lacking.
  • LC
    Leidy Cruz
    Jan 4, 2026
    1.0
    Worse Dunkin ever! I asked her to please toast my bagel and she said no! Coffee was cold ( I ordered a hot one) will never order here again!
  • CT
    Christopher Trastoy
    Dec 20, 2025
    2.0
    Its sad what happened to this Dunkin Donuts. I am standing in line for 20 minutes with one other person in front of me. There are 5 people in Drive thru with no one working the inside at 126 pm. The person attending me is working as the runner. They should close the inside down and just prioritize online orders and drive thru as they are leaving people unattended standing inside.
  • NJ
    Nixon Jordan
    Nov 21, 2025
    5.0
    👍 👍 👍 👍 👍 👍 👍
  • SS
    Sulai Smith
    Oct 4, 2025
    5.0
    Happy Dunker always. Best customer service
  • KH
    Kalimah Harris
    Sep 26, 2025
    1.0
    Asked for all chocolate munchkins I noticed it’s multiple glazed! I don’t eat glazed they very hard and I’m disappointed , I’ve attempted to call the store number listed online it says out of service. Very disappointed with this service

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Paterson, NJ?

Dunkin' in Paterson is open daily from 3:00 AM to 10:00 PM.

Does Dunkin' in Paterson offer delivery and pickup services?

Yes, they offer delivery and curbside pickup services.