FG
Fidelina Gamez
Feb 8, 2026
Domingo en la madrugada 02/08/2026 El señor que estaba atendiendo pesima actitud
AM
Altagracia Martinez
Jan 23, 2026
Customer service is terrible. It’s disappointing to visit a place to get breakfast to start your day and encounter unprofessional staff. If you don’t know how to treat people, stay home.
CF
Cristina Freire
Jan 7, 2026
legitimately the worst dunkin i have ever been to. three times now i have had mediocre service and even worse food and drink. support local businesses and go to the place across the street if you want to have a good meal and kind people taking your order.
FK
Foysal Khan
Dec 27, 2025
Follow Up Experience Confirms the Problem Is This Employee and Management
After leaving this location, I went to another Dunkin and placed the same type of order without mentioning what had just happened. The employee there listened carefully, rang me up correctly, and made my order perfectly with no attitude at all. There was no rushing, no arguing, and no mistakes.
That confirmed what I already knew. The problem is not the customer. The problem is the employee at this location and the lack of proper management oversight.
What makes this even worse is that the behavior felt deliberately disrespectful and targeted, not just careless. Customers should never feel talked down to, dismissed, or treated with hostility simply for ordering and paying for food. That is not customer service. That is misconduct.
Management needs to take responsibility for who they put behind the counter. This employee clearly lacks basic professionalism, listening skills, and respect. If staff are not properly interviewed, trained, and monitored, situations like this will continue to happen.
I will not be returning to this location, and I strongly urge management to address this issue immediately before more customers are treated the same way.
I don’t know what could be so hard, You can’t even hear what the employees are saying at the drive thru speaker, second they mess up on my order, and when i asked them to make a simple coffee it has a bland taste it doesn’t even taste normal, it’s nice to have a 24 hour drive thru around, but do better dunkin!