Dunkin'

3.6
562 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Paterson, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
139 McBride Ave, Paterson, NJ
07501, United States

Hours

Reviews

3.6
562 reviews
5 stars
253
4 stars
111
3 stars
51
2 stars
24
1 star
123

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted unprofessional and rude behavior from staff, leading to a negative customer experience.

Order Accuracy

Many customers reported frequent mistakes with their orders, including missing items and incorrect drinks.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathrooms and with food handling.

Speed of Service

Customers consistently complained about slow service, especially during peak hours.

Product Quality

Feedback indicated that food and drink quality was often poor, with stale items and incorrect preparation.
  • KE
    K E
    Nov 2, 2025
    1.0
    Check Tiktok account "eltoro9669". Besides showing how coffee is made, he judges and criticizes women for how they look. No respect shown for your customers. Your employee lacks respect for customers. We can tell is your store by the screen video of your cameras and the fence next to your establishment. This could turn into a bigger issue for you if the customer decides to sue within her rights. DO BETTER!
  • CF
    charles finley
    Oct 26, 2025
    3.0
    I go through the drive-thru often at night but there's a girl working there now who works at 9:00 at the drive-thru who doesn't know how to make the coffee twice now the coffee was freaking horrible and it was not hot I recommend if you're going to go at night go after 11:00
  • JO
    Jennahsis Ortiz
    Sep 21, 2025
    1.0
    They get their Dunkin’s delivered in the truck of a random regular car donuts uncovered no gloves nothing. Do not get donuts from this location
  • JR
    jennifer rojas
    Sep 13, 2025
    2.0
    I was at the drive-thru, and I saw a homeless man. He wasn't bothering anyone, nor going up to the windows and asking. He was standing there and gestured a hello from a distance. You could clearly see he was hungry, so I offered to buy him food. Someone, I believe, the manager or owner, came out and started cursing loudly, causing a ruckus and more disturbance than the homeless man. I spent more money feeding the man in need than on my drink. I don't believe this even happened, it's so inhumane for someone to have no empathy for another person in need. He wasn't bothering, nor speaking, nor getting close to anyone. It really hurt me to see what this world has come to. He did not deserve to be cursed, screamed at, and humiliated.
  • JS
    Jay sean
    Jul 23, 2025
    1.0
    I am writing to formally report an unacceptable experience I had at your location at approximately 2:20 AM. Upon arriving at the drive-thru, the employee on duty completely ignored the intercom system. I was forced to circle the drive-thru three times just to get his attention. I could clearly see him inside, distracted and using his phone. When he finally decided to respond, instead of offering a simple apology for the delay and inconvenience, he responded with attitude and disrespect, as if I was the problem for simply trying to place an order. This level of unprofessionalism is completely unacceptable, especially from someone in a customer service role. Being ignored, disrespected, and treated with hostility as a paying customer is not something I expect—especially when the fault clearly lies with the employee’s negligence. I expect appropriate disciplinary action to be taken against this individual, and I ask that you follow up with me regarding how this matter will be addressed. No customer should ever be made to feel like a burden simply for trying to make a purchase. You guys can check Dunkin camera at that time.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Paterson, NJ?

This Dunkin' location is open 24 hours a day, 7 days a week, so you can visit anytime.

Where is Dunkin' Paterson located?

Dunkin' is located at 139 McBride Ave, #147, Passaic, Paterson, NJ 07501.