Dunkin'

4.0
266 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Paterson, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
675 River St, Paterson, NJ
07524, United States

Hours

Reviews

4.0
266 reviews
5 stars
143
4 stars
54
3 stars
27
2 stars
9
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders and items being unavailable, leading to frustration.

Cleanliness

The establishment was frequently described as dirty, with complaints about the condition of the bathrooms and overall hygiene.

Food Quality

Several reviews mentioned dissatisfaction with the quality of food, including stale or improperly prepared items.

Staff Changes

Long-time customers noted a decline in service quality following changes in staff, indicating a loss of experienced employees.
  • MR
    Myriam Romero
    Oct 16, 2025
    1.0
    La atención al cliente es pésima, una chica con nombre Heydi me atendió le pedí un candy bar coffe y no lo preparo como debe de ser, le comenté porque no le había puesto lo que lleva por encima y me dijo que ella estaba trabajando sola, pero el que trabaje sola no significa que no deba preparar el café como debe de ser más sin embargo no pudo preparar el café como es pero si podía estar hablando por teléfono, que molestó pagar por algo que quieres y te entreguen otra cosa y encima por exigir lo que uno está pagando lo traten de esa manera, esa chica no debería trabajar ahí 😡 pésima atención PÉSIMA
  • TF
    thairy fabian
    Oct 1, 2025
    1.0
    I ordered half a dozen donuts thru the app and i went to the store to pick it up and they had no donuts. They did not give me a refund and didn’t care to help. DO NOT GO HERE
  • DM
    Diana Mcclan
    Jun 6, 2025
    1.0
    Time on door say open at five am but let me tell you they are never open at this time. Every single morning I walk over to the establishment to be met by scowling faces behind glass windows and a locked door. I knock to be brushed off. The most incompetent non friendly staff in the morning. This one employee who works here treats human beings like trash and acts as though he does not how to scan the app or uncharge. I was told to move out of line for real customers yet not another soul was in the establishment. They lock the bathroom and do not allow anyone to use it. I just want to inform everyone I go to this place every morning and spend my money don’t you agree that I am a REAL customer? I wish there other establishments open that I could get my morning coffee

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Paterson, NJ?

Dunkin' in Paterson, NJ is open every day from 5:00 AM to 9:00 PM.

Does Dunkin' in Paterson offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services for your convenience.