Wendy's

3.2
447 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
449 Main Ave., Passaic, NJ
07055, United States

Hours

Reviews

3.2
447 reviews
5 stars
187
4 stars
49
3 stars
31
2 stars
23
1 star
157

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and overall order inaccuracy.

Food Quality

Several reviews mentioned cold, undercooked, or stale food, leading to dissatisfaction with the meal quality.

Wait Times

Customers frequently complained about long wait times both in the drive-thru and inside the restaurant.

Cleanliness

The restaurant was described as dirty, with unclean tables and a general lack of hygiene.
  • MF
    Mary Ann Fernandez
    Nov 13, 2025
    1.0
    Whoever was working at 9:49 PM on Thursday, November 13th should be FIRED. Our entire order was wrong. We received no chili, the wrong drink, the wrong ice cream without even knowing if I’m allergic to Oreo, the fries were awful, and the burger tasted terrible. I mean at this point it feels intentional and personal. This is extremely frustrating and upsetting, especially considering the amount of money we spent on delivery. It’s unbelievable—were they even paying attention, or were they under the influence? I’ve never experienced anything like this in customer service. I’ll be reporting it to corporate first thing in the morning.
  • SS
    Superman69
    Nov 5, 2025
    1.0
    WARNING!!!! Terrible attitude , disgusting food , missing items , and the icing on the cake I got so sick after eating here . Never again - “ CAUTION TO EVERYONE “
  • HS
    Hookah Time to smoke
    Nov 2, 2025
    1.0
    Lo peor de lo peor. Jamás vengan porque pasarán un mal rato La atención es una miseria
  • SS
    sara sanchez
    Oct 28, 2025
    1.0
    Poor Customer service, no napkins, no onion, no lettuce,no pickles in my burger. When I asked for receipt they said they have no paper. I shouldn't have to write this review.
  • EP
    Esther Peña
    Oct 17, 2025
    1.0
    El pero servicio del mundo la primera vez que compré comida se olvidaron de una comida la segunda vez lo mismo muy mal servicio al cliente siempre no quieren. Trabajar que le den la oportunidad a otra persona mejor que si decía el Pepe servicio del mundo

Frequently Asked Questions About Wendy's

Is 449 Main Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.