Mixed reviews on customer service, with some praising helpful staff while others reported rude interactions and poor assistance.
Product Freshness
Concerns about the freshness of meat and produce, with multiple customers reporting expired or spoiled items.
Pricing
Prices are perceived as high by some customers, while others appreciate the good deals and variety of products.
Store Cleanliness
The store is generally described as clean and organized, although some customers noted issues with specific areas.
Product Variety
Customers appreciate the wide selection of Latin American products available.
MG
Maria Guzman
1 day ago
1.0
Buenas noches.
Hoy fui a comprar este supermercado pero recibí un mal trato de la cajera aventó las cosas y estaba platicando en vez de cobrarme mal servicio de parte de ella
FM
Fania Mendoza
2 days ago
5.0
Excelentes precios
AH
Angel Hernandez
Nov 11, 2025
3.0
Un poco de todo
MC
martha castro
Nov 11, 2025
1.0
Estimado Dueño del Ctown, supermarket
Le escribo para expresar mi preocupación respecto al servicio que recibí hoy en su supermercado, donde habitualmente elijo comprar e invertir mi dinero.
Cuando pregunté al encargado del pasillo 9 por unas velas, él me gritó de manera irrespetuosa y nunca me miró a los ojos. Me indicó que las velas estaban en el pasillo 6, pero al dirigirme allá, no las encontré.
Más tarde, hablé directamente con usted. En lugar de recibir una respuesta amable y profesional, usted insinuó que yo no soy una persona decente. Su actitud me pareció prepotente y con intención de discutir, lo cual fue muy decepcionante, sobre todo viniendo del dueño. Si realmente conociera el buen servicio al cliente, habría ido usted mismo a buscar el artículo en lugar de generar tensión.
Sin embargo, quiero destacar que recibí un excelente servicio por parte de dos cajeras y del encargado de la carnicería. Ese señor es una persona sumamente decente y sabe cómo tratar a los clientes con respeto y atención.
El buen servicio al cliente es fundamental, especialmente por parte del dueño, y espero que tome esta retroalimentación en serio para mejorar la experiencia de todos sus clientes.
Gracias por su atención.
Frequently Asked Questions About CTown Supermarkets
What are the operating hours of CTown Supermarkets in Passaic, NJ?
CTown Supermarkets is open every day from 7:00 AM to 9:00 PM.
Where is CTown Supermarkets located in Passaic?
CTown Supermarkets is located at 602 Main Ave, Passaic, NJ 07055, USA.
What payment methods does CTown Supermarkets accept?
CTown Supermarkets accepts American Express, Cash, Discover, MasterCard, and Visa.
Does CTown Supermarkets offer delivery services?
Yes, CTown Supermarkets offers delivery services to customers.
What types of products and services can I find at CTown Supermarkets?
CTown Supermarkets provides groceries, international foods, hot food, meat, deli, and more.
Is there free parking available at CTown Supermarkets?
Yes, free parking is available at CTown Supermarkets for customers.
What nearby restaurants can I visit around CTown Supermarkets?
Nearby restaurants include El Gordo Restaurant, Mario's Restaurante y Polleria, and Galeano's Bistro, offering a variety of cuisines like Peruvian and more.
Are there any beauty or spa services near CTown Supermarkets?
Yes, nearby beauty and spa services include Zombie Braids hair salon, Fiina Nail Lounge, Eleglow lash and brows, and Rosanna Hair Colorist & Hair Extensions.
What convenient retail stores are located near CTown Supermarkets?
Nearby retail stores include AT&T Store, Metro by T-Mobile, and Magic Sneaker of Passaic for mobile phones, clothing, and shoes.
Can I find medical and pharmacy services near CTown Supermarkets?
Yes, Main Rx Pharmacy and Rivas Medical Supplies are nearby for medical and pharmacy needs.