Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Customers consistently praised the deliciousness and quality of the food, particularly the burgers and fries.
Customer Service
Staff, especially Matthew, received high marks for being friendly, helpful, and attentive, contributing to a positive dining experience.
Cleanliness
The restaurant was frequently noted as clean and well-maintained, enhancing the overall dining atmosphere.
Speed of Service
Many reviews highlighted the quick service, with food being served promptly even during busy times.
Atmosphere
The restaurant was described as having a nice vibe, making it a pleasant place to dine.
BR
Brian Robinson
Oct 15, 2025
5.0
I have the chicken burger.It was extremely good and tasty along with the tater tots. You need to try it
BS
Benjamin Smith
Oct 12, 2025
5.0
⭐️⭐️⭐️⭐️⭐️ 5 out of 5 stars
I don’t usually take the time to write Google reviews, but my experience at Smashburger today definitely deserves one — all thanks to Matt. From the moment I walked in, he made me feel genuinely welcome. You can tell right away that he really cares about what he does and about making sure customers have a great experience.
Matt greeted everyone with a smile and a ton of positive energy. He didn’t just take my order — he actually talked to me, offered some great recommendations (the Classic Smash with truffle fries, which were amazing), and made sure everything came out hot and exactly how I wanted it. When my shake was delayed a couple of minutes, he noticed before I even said anything, apologized sincerely, and brought it out himself with a smile and a “thanks for waiting.” That kind of attention to detail and pride in service is rare these days, especially at a fast-casual place.
The restaurant itself was clean, organized, and had a nice vibe — but what really stood out was how Matt kept things running smoothly even when it got busy. I saw him multitasking like a pro: helping new team members, checking on tables, and still taking time to chat with guests. You can tell he sets the tone for the whole place.
Honestly, people like Matt are the reason customers come back. He turned what could’ve been just another quick burger stop into a genuinely great dining experience. Smashburger is lucky to have someone like him representing the brand.
If you visit this location, do yourself a favor — ask for Matt. He’s the definition of great customer service.
RF
Rachel Flete
Oct 11, 2025
5.0
I went into smash burger for the first time and matthew L made it really easy by giving me suggestions on what i should get and his suggestion was great and i had a great experience
AN
Anthony Nocerino
Oct 11, 2025
5.0
Went for lunch on Saturday lunch and went with a staff recommendation for a burger. The food came out quick and there were plenty of fries. Good spot to stop into if youre shopping around the nearby area
SV
Scarlette Vasquez
Oct 11, 2025
5.0
I really like this place, the customer service was just what I needed. It was absolutely perfect. A young man Matt L, great service, he gave so much respect and the service was amazing. The food was delicious as well! Definitely will be coming back!
What type of food does Smashburger in Parsippany specialize in?
Smashburger specializes in handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the main operating hours for Smashburger in Parsippany?
Smashburger is open Monday through Thursday and Sunday from 10:30 AM to 9:30 PM, and Friday and Saturday from 10:30 AM to 10:00 PM for dine-in. Delivery hours vary slightly, opening at 10:00 AM, with closing times from 9:00 PM to 9:30 PM.
Does Smashburger offer delivery and takeout services?
Yes, Smashburger offers both delivery and takeout. You can order online through their delivery and pickup links.
Is Smashburger in Parsippany suitable for families and children?
Yes, Smashburger welcomes families and children, providing children's menu options and high chairs.
Does Smashburger serve breakfast and coffee?
Yes, Smashburger serves breakfast and coffee.
Does Smashburger accept mobile payments and credit cards?
Yes, Smashburger accepts credit cards, debit cards, and mobile NFC payments. Cash is not required.
Is the Smashburger location in Parsippany wheelchair accessible?
Yes, Smashburger offers wheelchair accessible entrances, parking, seating, and restrooms.
What popular quick-service competitors are near Smashburger in Parsippany?
Nearby burger and fast food competitors include Five Guys, Shake Shack, Habit Burger, and BurgerFi.
What businesses are located near Smashburger that customers might visit before or after dining?
Near Smashburger, customers can visit Sport Clips Haircuts of Parsippany - Troy Hills for haircuts, Petco for pet supplies or training, Cold Stone Creamery for ice cream desserts, and UPS Access Point locations for shipping needs.
How can nearby WiFi hotspots at Optimum help visitors to Smashburger?
Nearby Optimum WiFi Hotspots provide customers with easy access to internet connectivity, which may facilitate ordering online, checking the menu, or sharing their Smashburger experience on social media.