Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Customers consistently praised the friendly and attentive service, particularly highlighting the efforts of staff members like Matt and Joanna.
Food Quality
The food received high marks for being delicious and well-prepared, with specific mentions of burgers, fries, and shakes.
Cleanliness
The restaurant was frequently noted as clean and well-maintained, contributing to a pleasant dining atmosphere.
Speed of Service
While many reviews mentioned quick service, there were some complaints about delays during busy times.
KW
Kevin W.
Jan 6, 2026
5.0
We drive to this location from the Morristown area because my son thinks that Smashburger burgers are the best and I have to agree with him. The service is top notch with great staff.. so a shout out to the people who actually make the burgers, good job! The person we always seem to run into who appears to be the hostess is Kamaria. She is pleasant, efficient and professional and we always enjoy having her take our order! So if you want a great burger, give Smashburger in Parsippany a try, you won’t regret it!
LK
Logan Kaiser
Jan 5, 2026
1.0
I want to preface this review with the fact I have eaten here many times with no issues, so this time was a huge disappointment. I ordered 2 burgers and fries to go. Something told me to check my order when I got to the car. Both burgers were wrong. Back inside. Another 10 minute wait. By that time my fries were cold (yes, they did not offer fresh fries) so I asked nicely for replacements. That took another 10 minutes. Total time to get "fast" food? Just under 30 minutes. So glad I opted to tip, again for "fast" food, how bad would it have been if I didn't? No apology. No offer of fresh fries when I had to wait for them to correct their mistake, and 30 minutes of my day I'll never get back. The worst part was the lack of regard for my time. A simple apology would have went a long way....
TT
Tbird
Jan 2, 2026
5.0
The Brussels sprouts were really good. I don't usually like veggie burgers but I thought they did a good job on their black bean burger. Good job, Smashburger. Sincerely, a vegetarian.
MF
Melissa Felch
Dec 22, 2025
2.0
It took 30 minutes to get two shakes, a hot dog, and fries. They were out of hot dog buns, so we had to suggest putting it on a burger bun.
JF
Jamika Felix
Dec 16, 2025
5.0
I love their mushroom smash burger 🍔 so freaking good. Only thing I had at this fast food chain bc I like it that much.
What type of food does Smashburger in Parsippany specialize in?
Smashburger specializes in handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the main operating hours for Smashburger in Parsippany?
Smashburger is open Monday through Thursday and Sunday from 10:30 AM to 9:30 PM, and Friday and Saturday from 10:30 AM to 10:00 PM for dine-in. Delivery hours vary slightly, opening at 10:00 AM, with closing times from 9:00 PM to 9:30 PM.
Does Smashburger offer delivery and takeout services?
Yes, Smashburger offers both delivery and takeout. You can order online through their delivery and pickup links.
Is Smashburger in Parsippany suitable for families and children?
Yes, Smashburger welcomes families and children, providing children's menu options and high chairs.
Does Smashburger serve breakfast and coffee?
Yes, Smashburger serves breakfast and coffee.
Does Smashburger accept mobile payments and credit cards?
Yes, Smashburger accepts credit cards, debit cards, and mobile NFC payments. Cash is not required.
Is the Smashburger location in Parsippany wheelchair accessible?
Yes, Smashburger offers wheelchair accessible entrances, parking, seating, and restrooms.
What popular quick-service competitors are near Smashburger in Parsippany?
Nearby burger and fast food competitors include Five Guys, Shake Shack, Habit Burger, and BurgerFi.
What businesses are located near Smashburger that customers might visit before or after dining?
Near Smashburger, customers can visit Sport Clips Haircuts of Parsippany - Troy Hills for haircuts, Petco for pet supplies or training, Cold Stone Creamery for ice cream desserts, and UPS Access Point locations for shipping needs.
How can nearby WiFi hotspots at Optimum help visitors to Smashburger?
Nearby Optimum WiFi Hotspots provide customers with easy access to internet connectivity, which may facilitate ordering online, checking the menu, or sharing their Smashburger experience on social media.