Chipotle Parsippany Troy Hills is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Portion Sizes
Many reviews highlighted consistently small portion sizes, particularly for meat, leading to dissatisfaction.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and unsanitary conditions.
Food Quality
There were complaints about food quality, including undercooked rice and stale chips, as well as instances of food poisoning.
Customer Experience
Overall, many customers expressed frustration with their experiences, citing a lack of management and poor customer service.
MC
Marilyn Cruz
2 days ago
1.0
Went to visit our local chipotle Grill again place always looks disgusting. Every time we go in tables are all dirty then also yes I had to experience undercooked rice. How can you get rice wrong with? That’s exactly one of your primary main food items. This place needs to get more organize more clean and perhaps maybe think or think about better management cleanliness in this place is disgusting
JC
Jon Cocchio
Dec 23, 2025
1.0
Would rather go to the DMV than go to chipotle at this point. If they employed 6th graders the place would be run better, go to Qdoba.
NO
Nb oneplus12r
Dec 12, 2025
1.0
I have been buying veg chipotle take away for couple of months now from Chipotle at US-46, almost every weekend. Since last 3 weeks, they have been giving half the regular quantity, while charging same price for the take aways. First 2 times, I thought its a genuine mistake. But finally understood they are intentionally doing it. Lost the trust and decided never to buy from there. Advice for other take away buyers - please make sure to check quantity before leaving premises. Or, dont buy from them. Go to some other branch or prepare at home and have hearty meal.
JC
Javier Colon
Dec 10, 2025
3.0
They always charge me for what I ordered and never give me everything. Third time they forgot the guacamole on all 4 of my burritos and my guacamole side for the chips. I won't be returning.
NP
nirali patel
Dec 2, 2025
1.0
12/2/25 around 9:30 PM
I had a QR code to redeem free chips with a purchase. When I asked to use it, the manager on duty told me that they only had large chips available, so she couldn’t honor the offer. She then told me to come back the next day and make another purchase if I wanted to use the code.
The problem wasn’t about the chips — it was the principle and the lack of customer value. It didn’t make sense that I couldn’t receive the regular-size chips simply because only the large size was in stock. Being told “I can’t do that” by a manager, even when it was clearly an easy substitution, felt dismissive and unprofessional.
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located in Parsippany Troy Hills?
Chipotle Mexican Grill is located at 1131 US Highway 46, Morris, Parsippany, NJ 07054, inside the Troy Hills Shopping Center near LA Fitness.
What are the operating hours for Chipotle Mexican Grill in Parsippany Troy Hills?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Does Chipotle in Parsippany Troy Hills offer pickup and delivery services?
Yes, this location offers both in-store pickup and delivery services.
How can I place an online order at Chipotle Parsippany Troy Hills?
You can order online via the Chipotle app or the website at https://order.chipotle.com/
What kind of food does Chipotle Mexican Grill offer?
Chipotle offers customizable Mexican-inspired menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Are there any fitness centers near Chipotle at Troy Hills Shopping Center?
Yes, LA Fitness is nearby as noted in the extra description, and StretchLab, a gym and sports venue, is also close to Chipotle.
What coffee shops are near Chipotle Parsippany Troy Hills?
Starbucks and Panera Bread are nearby coffee shops where you can get coffee before or after your Chipotle visit.
Are there any dessert spots close to Chipotle in the Troy Hills Shopping Center area?
CUPS Frozen Yogurt and Cold Stone Creamery, both offering frozen yogurt and ice cream, are nearby dessert options.
Can I find other dining options near Chipotle at Troy Hills Shopping Center?
Yes, nearby restaurants include The Goodfather Pizza of Parsippany, Queen Pizzeria, Famiglia Pizzeria Modern Italian Kitchen, Soup Man, Muscle Maker Grill, and SUBWAY.
Does Chipotle Parsippany Troy Hills accept credit cards and offer catering services?
Yes, this location accepts credit cards and offers catering and catering delivery services.