Chipotle Mexican Grill

3.1
744 reviews
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About

Mexican Restaurant
Chipotle Parsippany Troy Hills is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1131 US Highway 46, Parsippany, NJ
07054, United States

Hours

Reviews

3.1
744 reviews
5 stars
261
4 stars
127
3 stars
62
2 stars
46
1 star
248

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Portion Sizes

Many reviews highlighted consistently small portion sizes, particularly for meat, leading to dissatisfaction.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and unsanitary conditions.

Food Quality

There were complaints about food quality, including undercooked rice and stale chips, as well as instances of food poisoning.

Customer Experience

Overall, many customers expressed frustration with their experiences, citing a lack of management and poor customer service.
  • MC
    Marilyn Cruz
    2 days ago
    1.0
    Went to visit our local chipotle Grill again place always looks disgusting. Every time we go in tables are all dirty then also yes I had to experience undercooked rice. How can you get rice wrong with? That’s exactly one of your primary main food items. This place needs to get more organize more clean and perhaps maybe think or think about better management cleanliness in this place is disgusting
  • JC
    Jon Cocchio
    Dec 23, 2025
    1.0
    Would rather go to the DMV than go to chipotle at this point. If they employed 6th graders the place would be run better, go to Qdoba.
  • NO
    Nb oneplus12r
    Dec 12, 2025
    1.0
    I have been buying veg chipotle take away for couple of months now from Chipotle at US-46, almost every weekend. Since last 3 weeks, they have been giving half the regular quantity, while charging same price for the take aways. First 2 times, I thought its a genuine mistake. But finally understood they are intentionally doing it. Lost the trust and decided never to buy from there. Advice for other take away buyers - please make sure to check quantity before leaving premises. Or, dont buy from them. Go to some other branch or prepare at home and have hearty meal.
  • JC
    Javier Colon
    Dec 10, 2025
    3.0
    They always charge me for what I ordered and never give me everything. Third time they forgot the guacamole on all 4 of my burritos and my guacamole side for the chips. I won't be returning.
  • NP
    nirali patel
    Dec 2, 2025
    1.0
    12/2/25 around 9:30 PM I had a QR code to redeem free chips with a purchase. When I asked to use it, the manager on duty told me that they only had large chips available, so she couldn’t honor the offer. She then told me to come back the next day and make another purchase if I wanted to use the code. The problem wasn’t about the chips — it was the principle and the lack of customer value. It didn’t make sense that I couldn’t receive the regular-size chips simply because only the large size was in stock. Being told “I can’t do that” by a manager, even when it was clearly an easy substitution, felt dismissive and unprofessional.

Frequently Asked Questions About Chipotle Mexican Grill

Where is Chipotle Mexican Grill located in Parsippany Troy Hills?

Chipotle Mexican Grill is located at 1131 US Highway 46, Morris, Parsippany, NJ 07054, inside the Troy Hills Shopping Center near LA Fitness.

What are the operating hours for Chipotle Mexican Grill in Parsippany Troy Hills?

Chipotle is open every day from 10:45 AM to 11:00 PM.