This profile is uncertified and using publicly sourced data
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Business Details
About
RestaurantFamily Style RestaurantFast Food Restaurant
Combining the unique flavors of the Middle East with the energy of NYC, we unite people with food by providing a sense of inclusivity and belonging.
We are committed to serving humanely-treated meats and fresh vegetables which make up a selection of platters, gyros, burgers, salads, and vegan options. Shah’s signature seasonings and sauces are proprietary family recipes and separate us from other Halal brands. Our white sauce, the mascot of our brand, is a cult favorite amongst foodies and the American Halal community and is available for purchase in store.
Location
Hours
Reviews
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Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.