Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported issues with incorrect orders and missing items, leading to frustration.
Customer Service
While some reviews praised friendly staff, others highlighted rude behavior and poor service experiences.
Food Quality
Mixed feedback on food quality; some enjoyed the burgers and salads, while others found the fries and certain items unsatisfactory.
Cleanliness
Several customers noted the cleanliness of the restaurant and bathrooms, contributing positively to their experience.
JW
Justin White (Whitey)
Feb 2, 2026
5.0
Everything was great except for the fact that the cashier girl couldn't speak English well enough to get our orders correct, so aside from the cheese on my wife's burger that wasn't supposed to be there and the lack of caramel in my caramel swirl frosty things were great 👍
JH
Justin Harris
Jan 5, 2026
1.0
This was a pathetic excuse for service. We do not eat bacon, yet this location ignored our clear instructions and loaded it onto both the burger and the potato. It doesn’t matter why we don't eat it—we ordered it that way, and your staff completely failed at the simplest part of their job.
To make matters worse, half the order was missing: no nuggets, no drink, and no sides. It’s like the people working here can’t even read a receipt. We paid for a full meal and ended up with a bag of wrong food and missing items. This place is a disaster. Save your money and go literally anywhere else where the staff actually pays attention.
JS
Joe Sportello
Jan 1, 2026
4.0
Typical Wendy's fare, good service
EE
Erik
Dec 27, 2025
1.0
It’s 1:00 PM, and they are refusing to serve me even though they’re open until 2:00 PM
TH
Tasha Hough
Dec 23, 2025
3.0
The food is always pretty decent however the drive through staff Monday evenings specifically the women the last few times I’ve been, barely speak. You say hello, they stare. You say thank you when they give the food they look and close the window. If they are nonverbal, my apologies but a wave would be nice. I understand if the food is good/decent I should be happy however customer service is a dying art.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 657 N Route 17 in Paramus, NJ currently open?
Yes! Wendy's at 657 N Route 17 in Paramus, NJ is currently open and serving customers every day.
What are the drive-thru operating hours for this Wendy's location?
The drive-thru is open Monday to Wednesday and Sunday from 6:30 AM to 1:00 AM, and Thursday to Saturday from 6:30 AM to 3:00 AM.
Does this Wendy's location serve breakfast?
Yes, this Wendy's location in Paramus, NJ serves breakfast, including combos, sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Can I order Wendy's delivery in the Paramus area?
Delivery availability can be checked via the Wendy's app or at order.wendys.com by entering your delivery address.
How can I contact the Wendy's at 657 N Route 17 for questions or feedback?
You can call the location directly at (201) 689-1487, or reach Customer Care via Live Chat on the Wendy's contact page or by phone at 888-624-8140.
Are there nearby gas stations around Wendy's at 657 N Route 17 in Paramus?
Yes, nearby gas stations include Parako, Shell, Lukoil, Mobil Gas Station, Valero Fuel / Bolla Market, and BP, ideal for refueling before or after your meal.
What shopping options are available near Wendy's on Route 17?
Nearby shopping destinations include Burlington department store, Lidl supermarket, HomeGoods, Big Lots, and Lord & Taylor — great spots to visit after grabbing a meal at Wendy's.
Are there entertainment or family-friendly places near Wendy's Paramus?
Yes, Screamin Parties amusement park and Toys"R"Us toy store are nearby, making it convenient for families to enjoy a visit before or after dining at Wendy's.
Does this Wendy's location offer mobile ordering through an app?
Yes, you can order via the Wendy's mobile app available on the App Store or through quick link URLs provided by Wendy's for convenient mobile ordering.
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