Wendy's

3.9
1354 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
657 N Route 17, Paramus, NJ
07652, United States

Hours

Reviews

3.9
1,354 reviews
5 stars
620
4 stars
345
3 stars
191
2 stars
68
1 star
130

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on staff friendliness; some praised the service while others reported rudeness and incorrect orders.

Food Quality

Food quality is inconsistent; some customers enjoyed their meals while others found them lacking or overpriced.

Cleanliness

Many reviews highlighted the cleanliness of the restaurant and bathrooms, contributing positively to the overall experience.

Order Accuracy

Frequent complaints about incorrect orders, particularly in the drive-thru, leading to customer frustration.
  • JH
    Justin Harris
    Jan 5, 2026
    1.0
    This was a pathetic excuse for service. We do not eat bacon, yet this location ignored our clear instructions and loaded it onto both the burger and the potato. It doesn’t matter why we don't eat it—we ordered it that way, and your staff completely failed at the simplest part of their job. To make matters worse, half the order was missing: no nuggets, no drink, and no sides. It’s like the people working here can’t even read a receipt. We paid for a full meal and ended up with a bag of wrong food and missing items. This place is a disaster. Save your money and go literally anywhere else where the staff actually pays attention.
  • JS
    Joe Sportello
    Jan 1, 2026
    4.0
    Typical Wendy's fare, good service
  • EE
    Erik
    Dec 27, 2025
    1.0
    It’s 1:00 PM, and they are refusing to serve me even though they’re open until 2:00 PM
  • TH
    Tasha Hough
    Dec 23, 2025
    3.0
    The food is always pretty decent however the drive through staff Monday evenings specifically the women the last few times I’ve been, barely speak. You say hello, they stare. You say thank you when they give the food they look and close the window. If they are nonverbal, my apologies but a wave would be nice. I understand if the food is good/decent I should be happy however customer service is a dying art.
  • HA
    Hima AncientMail
    Dec 21, 2025
    3.0
    Okayish

Frequently Asked Questions About Wendy's

Is Route 17 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is the Wendy's at 657 N Route 17 in Paramus, NJ currently open?

Yes! Wendy's at 657 N Route 17 in Paramus, NJ is currently open and serving customers every day.