Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer experiences with service were mixed, with some praising friendly and attentive staff, while others reported rude and unprofessional behavior from employees.
Order Accuracy
Numerous customers expressed frustration over incorrect orders and missing items, indicating a recurring issue with order fulfillment.
Food Quality
While many customers enjoyed the food, there were complaints about cold meals, undercooked items, and inconsistent quality.
Cleanliness
The restaurant was frequently noted for its cleanliness, with several reviews highlighting well-maintained dining areas and restrooms.
Promotions and Pricing
Customers were disappointed with the handling of promotions and perceived high prices, particularly regarding extra charges for sauces.
CE
Cedie Enriquez
Feb 2, 2026
1.0
Most incompetent group of people of Wendy's I've been to. Went for drive thru, bought 2 6$ biggie bags asked for sweet and sour sauce, got barbeque sauce, asked for root beer and got a freaking Dr. PEPPER.
DD
daisy
Jan 13, 2026
5.0
I stopped by today and absolutely loved the service I received from Mohammad. he’s a great order taker, very attentive, patient, and made sure everything was exactly right. he truly goes above and beyond to make customers feel taken care of. The experience was smooth, friendly, and welcoming. I’ll definitely be coming back because of the amazing service he provided!
CA
Chase Amin
Jan 10, 2026
1.0
They did not award me my free spin after showing my bank transaction. It’s not that deep
LC
Luis Castro
Jan 3, 2026
1.0
The people weren't polite; they almost hit me. It's like they think you're coming to beg. I think they should learn a little about customer service, because with that attitude, they even take away your appetite.
EE
Erik
Dec 27, 2025
1.0
It’s 1:00 PM, and they are refusing to serve me even though they’re open until 2:00 PM.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's in Paramus, NJ?
The drive-thru is open daily from 6:30 AM. It closes at 3:00 AM Sunday to Wednesday, and at 4:00 AM Thursday to Saturday.
Does this Wendy's location offer breakfast?
Yes, the Paramus Wendy's serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides via their app or website.
Is delivery available at this Wendy's?
Yes, delivery is available where supported. Check availability by entering your address on Wendy's app or order.wendys.com.
What payment methods are accepted at Wendy's in Paramus?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I dine in or use the drive-thru at this Wendy's?
Yes, this location offers dine-in, drive-thru, and takeout, but does not have curbside pickup.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing details for this Wendy's can be found on their official menu website or mobile app by selecting the Paramus location.
How can I contact Wendy's in Paramus for feedback or inquiries?
You can call them at (201) 368-0031, use live chat on their contact page, or fill out the Customer Satisfaction Survey online.
What fast food options are near Wendy's at 190 E State Rt 4, Paramus?
Nearby fast food options include McDonald's and Dunkin', convenient for a variety of quick meals before or after visiting Wendy's.
Are there any entertainment venues near this Wendy's?
Yes, Chuck E. Cheese's is nearby, offering arcade games and family-friendly entertainment, a great stop after dining at Wendy's.
What shopping options are available around Wendy's in Paramus?
Nearby shopping includes Spirit Halloween Super Store for costumes, Macy's Furniture Gallery for home goods, and Party City for event supplies, useful for combining errands with your Wendy's visit.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: