Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service experiences, including rude staff and mistakes with orders.
Food Quality
While some customers enjoyed the food, there were frequent complaints about cold or improperly prepared items.
Cleanliness
Several customers praised the cleanliness of the restaurant, particularly the dining area and restrooms.
Speed of Service
Many reviews noted fast service, especially in the drive-thru, although some experienced delays.
CA
Chase Amin
2 days ago
1.0
They did not award me my free spin after showing my bank transaction. It’s not that deep
LC
Luis Castro
Jan 3, 2026
1.0
The people weren't polite; they almost hit me. It's like they think you're coming to beg. I think they should learn a little about customer service, because with that attitude, they even take away your appetite.
EE
Erik
Dec 27, 2025
1.0
It’s 1:00 PM, and they are refusing to serve me even though they’re open until 2:00 PM.
NG
Nick Groetsema
Dec 17, 2025
1.0
went there for some nuggets I ordered a 10 piece and a 6 piece regular nuggets I received 2 6 piece spicy nuggets and the ice to drink ratio was ridiculous a little bit of care could have fixed this
KK
Kay Kay
Dec 12, 2025
1.0
I visited this location 12/12/25 around 2:45pm. The older African American lady at the pick up window gave me a soda which wasn’t apart of my order. She walked away I was confused. When she came back to the window I told her it’s not mine and she got sooooo nasty with me! She said “Well you should have told me when I handed it to you, I can’t take it back” as I was still speaking and trying to explain that I was confused, she closed the drive thru window in my face and walked away. excuse me?? It’s not my fault you are not paying attention. It’s just a soda! You don’t talk or treat paying customers that way for YOUR mistake. This is the 2nd time she got nasty to me at the window. Another time when i asked for sauce she yelled that it’s in the bag. I will not be visiting this location and I will be contacting corporate. Her attitude needs to be addressed.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's in Paramus, NJ?
The drive-thru is open daily from 6:30 AM. It closes at 3:00 AM Sunday to Wednesday, and at 4:00 AM Thursday to Saturday.
Does this Wendy's location offer breakfast?
Yes, the Paramus Wendy's serves breakfast. You can order breakfast combos, sandwiches, coffee, and sides via their app or website.
Is delivery available at this Wendy's?
Yes, delivery is available where supported. Check availability by entering your address on Wendy's app or order.wendys.com.
What payment methods are accepted at Wendy's in Paramus?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I dine in or use the drive-thru at this Wendy's?
Yes, this location offers dine-in, drive-thru, and takeout, but does not have curbside pickup.
Where can I find the menu and pricing for this Wendy's?
Menu and pricing details for this Wendy's can be found on their official menu website or mobile app by selecting the Paramus location.
How can I contact Wendy's in Paramus for feedback or inquiries?
You can call them at (201) 368-0031, use live chat on their contact page, or fill out the Customer Satisfaction Survey online.
What fast food options are near Wendy's at 190 E State Rt 4, Paramus?
Nearby fast food options include McDonald's and Dunkin', convenient for a variety of quick meals before or after visiting Wendy's.
Are there any entertainment venues near this Wendy's?
Yes, Chuck E. Cheese's is nearby, offering arcade games and family-friendly entertainment, a great stop after dining at Wendy's.
What shopping options are available around Wendy's in Paramus?
Nearby shopping includes Spirit Halloween Super Store for costumes, Macy's Furniture Gallery for home goods, and Party City for event supplies, useful for combining errands with your Wendy's visit.