Wendy's

4.1
1623 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
190 E State Rt 4, Paramus, NJ
07652, United States

Hours

Reviews

4.1
1,623 reviews
5 stars
831
4 stars
410
3 stars
188
2 stars
58
1 star
136

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service experiences, including rude staff and mistakes with orders.

Food Quality

While some customers enjoyed the food, there were frequent complaints about cold or improperly prepared items.

Cleanliness

Several customers praised the cleanliness of the restaurant, particularly the dining area and restrooms.

Speed of Service

Many reviews noted fast service, especially in the drive-thru, although some experienced delays.
  • CA
    Chase Amin
    2 days ago
    1.0
    They did not award me my free spin after showing my bank transaction. It’s not that deep
  • LC
    Luis Castro
    Jan 3, 2026
    1.0
    The people weren't polite; they almost hit me. It's like they think you're coming to beg. I think they should learn a little about customer service, because with that attitude, they even take away your appetite.
  • EE
    Erik
    Dec 27, 2025
    1.0
    It’s 1:00 PM, and they are refusing to serve me even though they’re open until 2:00 PM.
  • NG
    Nick Groetsema
    Dec 17, 2025
    1.0
    went there for some nuggets I ordered a 10 piece and a 6 piece regular nuggets I received 2 6 piece spicy nuggets and the ice to drink ratio was ridiculous a little bit of care could have fixed this
  • KK
    Kay Kay
    Dec 12, 2025
    1.0
    I visited this location 12/12/25 around 2:45pm. The older African American lady at the pick up window gave me a soda which wasn’t apart of my order. She walked away I was confused. When she came back to the window I told her it’s not mine and she got sooooo nasty with me! She said “Well you should have told me when I handed it to you, I can’t take it back” as I was still speaking and trying to explain that I was confused, she closed the drive thru window in my face and walked away. excuse me?? It’s not my fault you are not paying attention. It’s just a soda! You don’t talk or treat paying customers that way for YOUR mistake. This is the 2nd time she got nasty to me at the window. Another time when i asked for sauce she yelled that it’s in the bag. I will not be visiting this location and I will be contacting corporate. Her attitude needs to be addressed.

Frequently Asked Questions About Wendy's

Is Paramus Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's in Paramus, NJ?

The drive-thru is open daily from 6:30 AM. It closes at 3:00 AM Sunday to Wednesday, and at 4:00 AM Thursday to Saturday.