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Wendy's

4.1
(1631 reviews)

Business Details

190 E State Rt 4, Paramus, NJ
07652, United States
(201) 368-0031

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
190 E State Rt 4, Paramus, NJ
07652, United States

Hours

Reviews

4.1
1,631 reviews
5 stars
838
4 stars
411
3 stars
188
2 stars
58
1 star
136

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly and attentive staff, while others reported rude and unprofessional behavior from employees.

Order Accuracy

Numerous customers expressed frustration over incorrect orders and missing items, indicating a recurring issue with order fulfillment.

Food Quality

While many customers enjoyed the food, there were complaints about cold meals, undercooked items, and inconsistent quality.

Cleanliness

The restaurant was frequently noted for its cleanliness, with several reviews highlighting well-maintained dining areas and restrooms.

Promotions and Pricing

Customers were disappointed with the handling of promotions and perceived high prices, particularly regarding extra charges for sauces.
  • CE
    Cedie Enriquez
    Feb 2, 2026
    1.0
    Most incompetent group of people of Wendy's I've been to. Went for drive thru, bought 2 6$ biggie bags asked for sweet and sour sauce, got barbeque sauce, asked for root beer and got a freaking Dr. PEPPER.
  • DD
    daisy
    Jan 13, 2026
    5.0
    I stopped by today and absolutely loved the service I received from Mohammad. he’s a great order taker, very attentive, patient, and made sure everything was exactly right. he truly goes above and beyond to make customers feel taken care of. The experience was smooth, friendly, and welcoming. I’ll definitely be coming back because of the amazing service he provided!
  • CA
    Chase Amin
    Jan 10, 2026
    1.0
    They did not award me my free spin after showing my bank transaction. It’s not that deep
  • LC
    Luis Castro
    Jan 3, 2026
    1.0
    The people weren't polite; they almost hit me. It's like they think you're coming to beg. I think they should learn a little about customer service, because with that attitude, they even take away your appetite.
  • EE
    Erik
    Dec 27, 2025
    1.0
    It’s 1:00 PM, and they are refusing to serve me even though they’re open until 2:00 PM.

Frequently Asked Questions About Wendy's

Is Paramus Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's in Paramus, NJ?

The drive-thru is open daily from 6:30 AM. It closes at 3:00 AM Sunday to Wednesday, and at 4:00 AM Thursday to Saturday.

Brand Certified Facts from Wendy's

Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Phone number
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