Brand Certified
Wendy's
3.9(1450 reviews)
Certified by Wendy's • Feb 22, 2026
Business Details
296 East Route 4, Paramus, NJ
07652, United States
Certified by Wendy's • Feb 22, 2026
(201) 457-9035
Certified by Wendy's • Feb 22, 2026
https://locations.wendys.com/united-states/nj/paramus/296-east-route-4
Certified by Wendy's • Feb 22, 2026
About
Certified by Wendy's • Feb 22, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Feb 22, 2026
Hours
Certified by Wendy's • Feb 22, 2026
Reviews
3.9
1,450 reviews
5 stars
652
4 stars
354
3 stars
204
2 stars
68
1 star
172
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly staff while others report rude and unprofessional behavior.
Order Accuracy
Many customers experienced issues with incorrect orders, including missing items and wrong food being served.
Food Quality
While some reviews highlight fresh and tasty food, others complain about cold or poorly prepared items.
Cleanliness
The restaurant is generally noted for being clean and well-maintained, although some reviews mention areas for improvement.
Drive-Thru Experience
The drive-thru layout and service have received criticism for being inefficient and causing delays.
- KAKaitlyn AlvarengaFeb 13, 20261.0HORRIBLE SERVICE. I am absolutely APPALLED. I ordered a Baconator. Not a “surprise me.” Not a “whatever you feel like making.” A. Baconator. When I got home and opened my bag, imagine my shock, my horror, my betrayal to find some random burger staring back at me like it had the AUDACITY to replace my Baconator. Do you know how emotionally prepared I was for that Baconator? The layers of bacon? The cheese? The experience? Ruined. If I wanted a mystery sandwich, I would’ve said so. I paid for a Baconator, not a plot twist. This is unacceptable. I expect accuracy when I order, especially when I’m paying Baconator prices. Do better, Wendy’s. Check the bag. It’s not that hard.
- LRLuis RosadoJan 25, 20265.0Today during the storm at this facility!! I noticed one of best customers service ever. And if you are owners of this wendys franchise!!! And yiu read this The lady at counter I assume. Is managers. Be Very very proud of her and her team couple young. Females and a guy this lady is kind !!! She taking care wendy like she is the owner she was very humble from my perspective !!! I been a hard day dealing with with storm and everyone trying get food 2 min left to close!!! Door She patiently. Wait for me. My Bank lock my card!!! Take me a few to resolve iss Also like 10 people rushing traying get food. After door was lock. She re open and served everyone!!!! Sra !! Nunca cambie y muchas gracias. A usted y sus comoaneros. We need more lime you. I think she is Dominican 🙏gracias.
- AAAARON M ASTORJan 9, 20261.0Forgot half my order at drive-thru. Order was small- just for me. Of course didn't know until I was far away. Was not even busy at drive- thru, 2 cars in front. Never going back!
- ESE SDec 22, 20254.0Overly priced
- AJAsh JDec 21, 20251.0These dudes are straight up attitude lol. Like chill. If you hate your job so much find another. Aslo gave the wrong food. Do i dare go back and ask? Nah attitude so bad they may spit in it.
Frequently Asked Questions About Wendy's
Is Rt 4 Paramus Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's in Paramus, NJ?
The drive-through at this Wendy's location is open Monday 6:30 AM to 3:00 AM, Tuesday 10:30 AM to 3:00 AM, Wednesday 6:30 AM to 3:00 AM, Thursday to Saturday 6:30 AM to 4:00 AM, and Sunday 6:30 AM to 2:00 AM.
Does the Wendy's at 296 East Route 4 serve breakfast?
Yes, this location serves breakfast with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides available through their website or mobile app.
Can I order Wendy's food online or through a mobile app?
Yes, you can order online through order.wendys.com or via the Wendy's mobile app for convenient pickup or delivery where available.
What payment methods are accepted at Wendy's in Paramus?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact the Wendy's at 296 East Route 4?
You can contact the Customer Care team via Live Chat or phone at 888-624-8140, use the Customer Satisfaction Survey online, or call this location directly at (201) 457-9035.
Are Wendy’s gift cards available at the Paramus location?
Yes, Wendy’s gift cards are available in the restaurant, through various retailers, and online through Wendy’s gift card portal.
What nearby restaurants can I visit along with Wendy's on East Route 4?
Nearby you can find fellow fast food options like Popeyes® Louisiana Kitchen for chicken or Fuddrucker’s for burgers, and Mantra Restaurant Paramus for Indian cuisine.
Are there furniture stores near Wendy's in Paramus?
Yes, several furniture stores such as Futon World, Fabio & Co. Leather Interiors, Creative Furniture Galleries, Capitol Lighting, and Thomasville Furniture are located nearby and could be visited before or after dining at Wendy's.
What nearby places can help customers with car services near Wendy's?
Nearby car service options include Tint World for car window tinting, auto glass service, and auto detailing, as well as Chrysler Dodge Jeep of Paramus for car dealership needs.
Is there a park close to Wendy's in Paramus where families can visit?
Yes, Staib Park is located nearby and offers a recreational space to enjoy before or after visiting Wendy's.
Brand Certified Facts from Wendy's
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Certified February 22, 2026Yext Knowledge Graph
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