Wendy's

3.9
1438 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
296 East Route 4, Paramus, NJ
07652, United States

Hours

Reviews

3.9
1,438 reviews
5 stars
645
4 stars
352
3 stars
203
2 stars
68
1 star
170

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly at the drive-thru.

Order Accuracy

Frequent complaints about incorrect orders and missing items, especially in drive-thru transactions.

Cleanliness

Some customers praised the cleanliness of the restaurant, while others noted it was messy at times.

Food Quality

Mixed reviews on food quality; some enjoyed the freshness, while others reported cold or poorly prepared items.

Atmosphere

The dining area was described as spacious and clean, but some found the interior sterile and uninviting.
  • TW
    Tyana Wynter
    Oct 26, 2025
    1.0
    I had a horrible experience. I ordered my food and frosty when I get up to pay the girl just seemed to have an attitude. I asked for my receipt when I looked on the receipt not only was I charged for a whole different meal from what I asked for but both my frostys were wrong and items were removed from what I ordered. I told the lady about the mistakes and she had an attitude because she messed up my order. When I get home to eat I didn’t even get the right burgers I ordered. I am disappointed and I want someone to reach out because the service was horrible and I do not appreciate the worker having and attitude with me because she wasn’t listening when I ordered my food and the fact that I didn’t even get the right things.
  • SN
    Sim Nv
    Oct 18, 2025
    1.0
    Horribly uncomfortable seats and booths. Tables extremely low belly button height. Very empty and sterile , just depressing interior.
  • DV
    Drissy Torres vargas
    Oct 10, 2025
    5.0
    Bien 👍 👍 👍
  • PL
    Pablo A Lopez
    Sep 11, 2025
    1.0
    What a garbage is this store! Don’t go there!!!
  • WG
    William Garcia
    Sep 3, 2025
    5.0
    Very clean and the employees are very nice.

Frequently Asked Questions About Wendy's

Is Rt 4 Paramus Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.