Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported rude and unprofessional behavior from staff, particularly at the drive-thru.
Order Accuracy
Frequent complaints about incorrect orders and missing items, especially in drive-thru transactions.
Cleanliness
Some customers praised the cleanliness of the restaurant, while others noted it was messy at times.
Food Quality
Mixed reviews on food quality; some enjoyed the freshness, while others reported cold or poorly prepared items.
Atmosphere
The dining area was described as spacious and clean, but some found the interior sterile and uninviting.
TW
Tyana Wynter
Oct 26, 2025
1.0
I had a horrible experience. I ordered my food and frosty when I get up to pay the girl just seemed to have an attitude. I asked for my receipt when I looked on the receipt not only was I charged for a whole different meal from what I asked for but both my frostys were wrong and items were removed from what I ordered. I told the lady about the mistakes and she had an attitude because she messed up my order. When I get home to eat I didn’t even get the right burgers I ordered. I am disappointed and I want someone to reach out because the service was horrible and I do not appreciate the worker having and attitude with me because she wasn’t listening when I ordered my food and the fact that I didn’t even get the right things.
SN
Sim Nv
Oct 18, 2025
1.0
Horribly uncomfortable seats and booths. Tables extremely low belly button height.
Very empty and sterile , just depressing interior.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Paramus, NJ?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Paramus, NJ into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (201) 457-9035.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Rt 4 Paramus Wendy’s serve breakfast?
Yes, this Wendy’s location in Paramus, NJ serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Paramus, NJ?
The drive-through at this Wendy's location is open Monday 6:30 AM to 3:00 AM, Tuesday 10:30 AM to 3:00 AM, Wednesday 6:30 AM to 3:00 AM, Thursday to Saturday 6:30 AM to 4:00 AM, and Sunday 6:30 AM to 2:00 AM.
Does the Wendy's at 296 East Route 4 serve breakfast?
Yes, this location serves breakfast with options like combos, croissant, biscuit and classic sandwiches, coffee, and sides available through their website or mobile app.
Can I order Wendy's food online or through a mobile app?
Yes, you can order online through order.wendys.com or via the Wendy's mobile app for convenient pickup or delivery where available.
What payment methods are accepted at Wendy's in Paramus?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact the Wendy's at 296 East Route 4?
You can contact the Customer Care team via Live Chat or phone at 888-624-8140, use the Customer Satisfaction Survey online, or call this location directly at (201) 457-9035.
Are Wendy’s gift cards available at the Paramus location?
Yes, Wendy’s gift cards are available in the restaurant, through various retailers, and online through Wendy’s gift card portal.
What nearby restaurants can I visit along with Wendy's on East Route 4?
Nearby you can find fellow fast food options like Popeyes® Louisiana Kitchen for chicken or Fuddrucker’s for burgers, and Mantra Restaurant Paramus for Indian cuisine.
Are there furniture stores near Wendy's in Paramus?
Yes, several furniture stores such as Futon World, Fabio & Co. Leather Interiors, Creative Furniture Galleries, Capitol Lighting, and Thomasville Furniture are located nearby and could be visited before or after dining at Wendy's.
What nearby places can help customers with car services near Wendy's?
Nearby car service options include Tint World for car window tinting, auto glass service, and auto detailing, as well as Chrysler Dodge Jeep of Paramus for car dealership needs.
Is there a park close to Wendy's in Paramus where families can visit?
Yes, Staib Park is located nearby and offers a recreational space to enjoy before or after visiting Wendy's.