CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Paramus is here with warmth and welcome. Panera Bread. Food as it should be.
Many customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Food Quality
Several reviews mentioned food quality concerns, including instances of food poisoning, incorrect or missing items, and dissatisfaction with portion sizes.
Cleanliness
There were multiple complaints about cleanliness, particularly regarding the dining area and bathrooms.
Positive Experiences
Despite the issues, some customers praised the food quality, friendly staff, and overall dining atmosphere.
BU
Bobby Uppal
Dec 31, 2025
1.0
The lady taking payment at the drive thru window at 6p on new years eve forgot to give spoons with our two bowls of soup .... Inconvenient, and irritating because that's after spending $20 on two bowls of soup (welcome to 2025, or 2026 in a few hours).
Side note, the receipt said cashiers name was Kevin but not sure if the receipt was referring to drive thru or cashier indoors.
JG
Jonathan Gayed
Dec 26, 2025
1.0
Awful location for Panera. Awful
JG
Jon G
Dec 26, 2025
1.0
The drive thru is unusable here. Multiple times I’ve been caught in the line for well over 30 min. This location is an embarrassment to the company
KK
KC
Dec 23, 2025
1.0
Food poisoning. Not coming back.
TC
Tony C
Dec 21, 2025
1.0
I’m done giving Panera chances. Almost every time I order, they forget food items a sandwich missing ingredients, a side not included, or something I paid for just not in the bag. It’s beyond frustrating to sit down ready to eat and realize part of the meal is missing.
If you’re going to charge premium prices, the order should at least be complete.