CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Paramus is here with warmth and welcome. Panera Bread. Food as it should be.
Many customers noted improvements in food quality, with specific praise for items like the beef dipper sandwich and chicken salad.
Service Issues
Numerous reviews highlighted slow service, incorrect orders, and rude staff interactions, particularly with management.
Cleanliness
A significant number of customers reported unsanitary conditions, including dirty tables and floors, which detracted from their dining experience.
Atmosphere
The restaurant is generally seen as a good place for studying or meetings, with spacious seating, though some noted issues with noise and staff distractions.
Customer Experience
While some customers had positive experiences with friendly staff, many expressed frustration over poor service and management behavior.
TB
Tricia Budhram
5 days ago
2.0
Anytime u ask for something extra it's alway stress. Most of the managers at the paneras are not friendly.
DD
dia
Nov 16, 2025
2.0
can’t believe how rude the lady was to me. for starters i got my good to go and it wasn’t made that way. i politely told her i got my food to go that’s when she started giving me a attitude. she also forgot to give me the chips that i ordered so i told her politely i ordered chips, puts the chips across the side of the counter where i can barley reach. I was not rude to her once, don’t work at places if you’re going to give attitude to kind strangers. she seriously needs to work on herself!!
TT
Tim Tucker
Oct 26, 2025
5.0
The food and drink quality has improved so much from over a few years ago. My beef dipper sandwich and creamy chicken and rice soup were both very good. I'll take Panera over Starbucks any day.
RD
ROHAN DESAI
Oct 24, 2025
1.0
Placed an order, got a message that it will be ready by a certain time and they are running 15 mins late already.. the delivery time that gets generated seems to be automated, driven by a backend system once an order is placed. Highly recommend them to alter the delivery time which is realistic so they dont waste people’s time and secondly not put an unnecessary pressure on the people assembling the food to do a shabby job of merely assembling the food.. not a good experience!!
MK
Mike Kropa
Oct 14, 2025
2.0
All of the staff seem to care more about their personal conversations than working here.
I’m at the front counter waiting to order. The staff member is looking right at me and doesn’t even bother to take my order or even come to the counter.
The manager is not in uniform and is talking sports with the customer instead of working.
Never coming back.