McDonald's

3.5
1871 reviews
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Business Details

828 Rt 17 N, Paramus, NJ
07652, United States
(201) 652-9428
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
828 Rt 17 N, Paramus, NJ
07652, United States

Hours

Reviews

3.5
1,871 reviews
5 stars
673
4 stars
395
3 stars
321
2 stars
154
1 star
328

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing friendly interactions while others faced rude and unprofessional behavior from staff.

Order Accuracy

Many reviews highlighted issues with incorrect orders and slow service, particularly in the drive-thru and during peak hours.

Cleanliness

The restaurant received praise for its cleanliness and well-maintained facilities, with some customers noting it as one of the cleanest McDonald's they've visited.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices and the lack of value for money, particularly regarding portion sizes and the absence of drink refills.

Food Quality

Feedback on food quality was mixed, with some enjoying fresh and hot meals while others reported cold or poorly prepared items.
  • DD
    Deshonda Davis
    1 day ago
    1.0
    I came here about 2am and the lady at the window was rude and didn’t understand English well. My order was wrong and when I got my food I was missing a couple items. They need better understanding employees my order wasn’t that difficult I was patient and received an incorrect order still.
  • MM
    Maria
    Nov 15, 2025
    5.0
    def recommend, nice employees and quick service too!
  • DC
    Daniella Ceus
    Nov 12, 2025
    3.0
    I went through the drive through and my order got mixed up because I used my app. They refunded me what was due, but the mix up caused a 3min delay that caused me to be later as my day went on. Came to this location because the one closer my destination is undergoing renovations. Egg McMuffin always slaps.
  • SW
    Shanese Williams
    Nov 11, 2025
    5.0
    I asked for my French fries to be well done they were soggy. The people were nice and efficient and the place was clean.
  • LT
    lexie thomas
    Nov 6, 2025
    1.0
    First of all, I waited around 15 minutes for a WRONG order to come! Second of all, when I was trying to talk to the workers about how the order wasnt correct, they said that the order was correct MEANWHILE I HAD THE RECIEPT OF THE ACTUAL ORDER WHICH WASNT WHAT THEY GAVE ME!! I HAVE BEEN TO THIS SPECIFIC MCDONALDS MULTIPLE TIMES WITHOUT THEM MESSING UP MY ORDER ONCE WHICH IS WHY IT SHOCKED ME THAT THEY SCAMMED ME PUT OF MY MONEY! I will most likely not be coming here ever again after that!
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Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location in Paramus, NJ?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, McDonald's in Paramus offers delivery, same day delivery, and no-contact delivery services.