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McDonald's

3.5
(1899 reviews)

Business Details

828 Rt 17 N, Paramus, NJ
07652, United States
(201) 652-9428
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
828 Rt 17 N, Paramus, NJ
07652, United States

Hours

Reviews

3.5
1,899 reviews
5 stars
685
4 stars
402
3 stars
321
2 stars
155
1 star
336

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff, incorrect orders, and unhelpful management.

Order Accuracy

Many customers experienced issues with incorrect orders, missing items, and delays in receiving their food.

Cleanliness

Some reviews praised the cleanliness of the restaurant, noting it as one of the cleanest McDonald's locations.

Speed of Service

Several customers complained about slow service, particularly during busy hours, with long wait times reported.

Pricing

Customers noted that prices were higher than typical McDonald's locations, with some expressing dissatisfaction over the lack of drink refills.
  • MP
    Matthew Plugues
    Feb 17, 2026
    5.0
    Amazing customer service. We had a small issue with a toy in our happy meal. Manager in duty and team immediately made it right. Great staff and newly renovated location make Coming here an easy choice.
  • VS
    Vishal S
    Feb 12, 2026
    4.0
    Kind of surprised to see so many negative reviews, I mostly pick up food via drive thru and it’s always been smooth, moves fast, food is served hot with consistent taste.
  • GT
    Gregory Timmons
    Feb 7, 2026
    4.0
    Ordered the fish sandwich and bread was kinda hard, stale and not toasted.
  • PP
    Peter Pan
    Feb 6, 2026
    1.0
    Terrible management, giving full of ice drinks and when u ask them to take ice out and fill it they do not do it, all they say ‘ it is machine, it is machine, super rude and ignorant people working here. How come other mc stores can do this super simple thing and they can not? Wht the hell you give customers full of ice and very little drink?
  • MV
    Marleny Valerio
    Jan 18, 2026
    1.0
    I was here at 11:00am picking up my food today and all the workers were not helpful at all. I always come and never had a problem until now . I asked about the sizing of the drinks because I usually get a medium cup as I PAY for a medium drink . When I asked the lady walked away and talked bad about me in the back . I understand Spanish and I heard them talking bad about me in a different language . The manager came out and was not helpful and shut the window . I said this the most nicest way possible as I was just asking a simple question . This has to be fixed . I am beyond upset on how I was treated .

Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location in Paramus, NJ?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, McDonald's in Paramus offers delivery, same day delivery, and no-contact delivery services.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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