Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with reports of rude staff, incorrect orders, and unhelpful management.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and delays in receiving their food.
Cleanliness
Some reviews praised the cleanliness of the restaurant, noting it as one of the cleanest McDonald's locations.
Speed of Service
Several customers complained about slow service, particularly during busy hours, with long wait times reported.
Pricing
Customers noted that prices were higher than typical McDonald's locations, with some expressing dissatisfaction over the lack of drink refills.
MP
Matthew Plugues
Feb 17, 2026
5.0
Amazing customer service. We had a small issue with a toy in our happy meal. Manager in duty and team immediately made it right.
Great staff and newly renovated location make
Coming here an easy choice.
VS
Vishal S
Feb 12, 2026
4.0
Kind of surprised to see so many negative reviews, I mostly pick up food via drive thru and it’s always been smooth, moves fast, food is served hot with consistent taste.
GT
Gregory Timmons
Feb 7, 2026
4.0
Ordered the fish sandwich and bread was kinda hard, stale and not toasted.
PP
Peter Pan
Feb 6, 2026
1.0
Terrible management, giving full of ice drinks and when u ask them to take ice out and fill it they do not do it, all they say ‘ it is machine, it is machine, super rude and ignorant people working here. How come other mc stores can do this super simple thing and they can not? Wht the hell you give customers full of ice and very little drink?
MV
Marleny Valerio
Jan 18, 2026
1.0
I was here at 11:00am picking up my food today and all the workers were not helpful at all. I always come and never had
a problem until now . I asked about the sizing of the drinks because I usually get a medium cup as I PAY for a medium drink . When I asked the lady walked away and talked bad about me in the back . I understand Spanish and I heard them talking bad about me in a different language . The manager came out and was not helpful and shut the window . I said this the most nicest way possible as I was just asking a simple question . This has to be fixed . I am beyond upset on how I was treated .