McDonald's

3.5
1889 reviews
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Business Details

828 Rt 17 N, Paramus, NJ
07652, United States
(201) 652-9428
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
828 Rt 17 N, Paramus, NJ
07652, United States

Hours

Reviews

3.5
1,889 reviews
5 stars
682
4 stars
398
3 stars
321
2 stars
155
1 star
333

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and rude staff interactions, particularly during night shifts.

Cleanliness

Many reviews praised the cleanliness of the restaurant, highlighting it as one of the cleanest McDonald's locations.

Food Quality

While some customers enjoyed the food, others complained about cold items and incorrect orders, indicating inconsistency in food preparation.

Ordering Process

Customers expressed frustration with the kiosk ordering system and the lack of human interaction, leading to order mistakes.

Pricing Concerns

Several reviews noted that prices were higher than typical McDonald's locations, with some customers unhappy about the lack of drink refills.
  • BK
    brendan kane
    Jan 2, 2026
    5.0
    Quick and easy drive thru
  • EM
    ELADIO ACUÑA MORENO
    Dec 31, 2025
    2.0
    Siempre hay problemas con los pedidos. SIEMPRE "OLVIDAN" ALGO
  • JJ
    Juan Sanchez (jsanc623)
    Dec 20, 2025
    1.0
    Somehow this location has turned “fast food” into a 30+ minute endurance test. While customers piled up at the drive-thru and pickup window, the staff was busy holding a gift exchange in the back - on company time - completely ignoring paying customers. I sat at the pickup window with others for over half an hour just to give my order name, never mind actually receiving the food. And the staff? Not even glancing our way when we rang the bell or knocked on the window, just completely ignoring us on purpose so as not to interrupt their social time. See video of 4 different people waiting, this was already at 15 minutes in before even more people trickled in, also to be ignored. And before anyone assumes this was a one-off: it wasn’t. This is always how this McDonald’s operates. Ordering is consistently a mess, pickup is a chore, and customers are treated less like customers and more like an inconvenience interrupting the staff’s social hour. Hands down the worst McDonald’s in the tri-state area. The dysfunction starts at management and trickles all the way down. If you value your time, your patience, or your sanity, go literally anywhere else.
  • KS
    Kate Sanchez
    Dec 20, 2025
    1.0
    Extremely unreliable workers! I want to say so many things but my 1 star should tell anybody reading this that this location is packed full of incompetent workers! The franchise owner should fire everybody starting with the manager!
  • EA
    Eric Anders
    Dec 4, 2025
    1.0
    Someone stole my uber eats pickup on 12/4/25 at approximately 10:10 pm. It was a guy who came running in, took the bag (I saw the code) and ran into his white truck towards the entrance of the parking lot, and proceeded to take off. You will see this in your cameras easily.
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Frequently Asked Questions About McDonald's

What are the operating hours for this McDonald's location in Paramus, NJ?

This McDonald's location is open 24 hours a day, 7 days a week.

Does this McDonald's offer delivery services?

Yes, McDonald's in Paramus offers delivery, same day delivery, and no-contact delivery services.