McDonald's

4.0
326 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
1 Garden State Plaza (Garden State Plz), Paramus, NJ
07652, United States

Hours

Reviews

4.0
326 reviews
5 stars
173
4 stars
68
3 stars
30
2 stars
15
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, with several instances of poor customer service experiences.

Food Consistency

There were mixed reviews on food quality, with some customers receiving incorrect orders or unsatisfactory food preparation.

Pricing Issues

Many customers expressed concerns about high prices and perceived value, particularly regarding portion sizes and meal components.

Cleanliness

The restaurant was often described as messy, with complaints about dirty tables and unsanitary conditions.

Speed of Service

Despite being busy, some customers noted quick service times, although others experienced delays or forgotten orders.
  • MH
    Michael Holland
    Oct 20, 2025
    1.0
    Who would pay 3.99 for a hashbrown
  • JB
    Jer Brack
    Jul 12, 2025
    4.0
    07-12-2025 Food quality is ok. This unfortunately is the most affordable food in this entire mall food court. Most fast food in this food court charge close to $4 for a drink or $16+ for a combo meal. At McDonald's, use the terrible touch screen thing so you can take your time and find the lowest price food options. I was able to get fries, drink and a double burger for $10 which is much more reasonable than almost all the other places here. Large drink $1.89 Medium fries $4.29 Double burger $3.39 The medium fries are now a much smaller portion than they used to be and they actually put them into a small fry bag only changing the label on the bag to say Medium. But still a better price deal than fries anywhere else in this food court. The touch screen is really bad. It is way too tall for young adults, teens or anyone shorter than 6ft tall. It is at a 90 degree sharp angle so it is anti-ergonomic for the human body at any height especially due to the height of this damn thing. Clicking, swiping and locating what you want is slow and tiresome instead of fun and easy. For an quick example, compare this with the AMC kiosks upstairs. AMC kiosks are set at a normal screen size, easily accessible for all heights, set at a perfect 45 degree angle, quick, responsive, fun, easy to use and intuitive. But despite all the faults of the McDo kiosk, use it if you want to save money here. Kids meal is $6 plus tax which is $2 more expensive than Bergenfield, but still cheaper than all kids meals at this mall. Also, the straws at McDo are all disgusting paper straws. Just ask for a real plastic straw at any of the other restaurants nearby and they will gladly give u one.
  • AS
    Azmi Salib
    Jun 21, 2025
    1.0
    The cashier was very unfriendly, Very grumpy, I asked for hot water after paying for breakfast for 3 breakfast, she insisted on charging me for a price of tea, I told told her that I have to have my own tea, I don’t drink McDonald tea She was very rude
  • MH
    molly h
    Jun 18, 2025
    5.0
    i love you guys thank you so much
  • MM
    Mr. Amazing (Mike)
    May 28, 2019
    2.0
    Staff is just not with it at this location.. Orders wrong... No sauce when u order from the kiosk. Come on people learn English

Frequently Asked Questions About McDonald's

What are the general opening hours for McDonald's at 1 Garden State Plaza?

McDonald's at 1 Garden State Plaza is open from 8:00 AM to 9:30 PM Monday through Saturday, and from 11:00 AM to 5:00 PM on Sundays.

What are the drive-through hours for this McDonald's location?

The drive-through is open from 8:00 AM to 9:30 PM Monday through Saturday, and from 11:00 AM to 5:00 PM on Sundays.