Dunkin'

3.4
169 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Paramus, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2701 Bergen Town Ctr, Paramus, NJ
07652, United States

Hours

Reviews

3.4
169 reviews
5 stars
78
4 stars
21
3 stars
11
2 stars
11
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor communication and negative attitudes.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and misunderstandings regarding menu items.

Cleanliness

Several customers noted unsanitary conditions, including dirty establishments and improper food handling.

Service Speed

While some customers appreciated fast service, others experienced long wait times and slow staff, particularly during busy hours.

Product Quality

Feedback indicated inconsistent quality of food and beverages, with complaints about stale items and poorly made drinks.
  • LE
    Lina Estrada
    2 days ago
    1.0
    La persona que atiende, el día 30 de diciembre , solo le pregunté que si ya iban a cerrar y me contestó de mala manera ,solo por hacerle una pregunta , mal atención al cliente
  • KL
    kelly lee
    Dec 25, 2025
    1.0
    HORRIBLE! STAY AWAY FROM THIS JOINT. SERVICE IS HORRIFIC. TRYING TO CHARGE A CUP OF WATER FROM TAP! GIVE ME A BREAK.
  • JS
    Johnny Sierra
    Nov 26, 2025
    5.0
    Es mi lugar favorito se siente un ambiente increible siempre me atienden con una gran sonrisa muy amablemente. Me gusta ir antes de ir a trabajar y despues del trabajo siempre encuentro muy buena atencion Laura y maria gracias por alegrar mis dias en la mañana y Monica gracias por tu atencion y tu gran sonrisa.
  • JR
    Jamileth rodriguez
    Nov 26, 2025
    5.0
    I visited this store today and had an amazing experience. The staff was incredibly friendly and respectful, and I was welcomed with a warm smile as soon as I walked in.They answered my questions with patience and made sure I found everything I needed without making me feel rushed. The entire place was clean . It’s rare to find a place that feels this inviting. I would definitely recommend. I truly will be coming back soon!
  • CC
    CRIZZYCHRIS
    Nov 21, 2025
    1.0
    I walked in very polite to the manager working the cashier, and I simply asked if I can have a wake up wrap with seasoned Bacon, and just by me saying seasoned bacon, was enough to piss her off because she didn’t even know what I was talking about on her own menu saying that’s not called seasoned bacon, but maple bacon, but when she finally found it, the selection on the screen set seasoned bacon as well as on my receipt. The worst part about it is her and her employees came together to try to come up with a lie to say that I was rude to get me in trouble because I work in that mall as a security guard. me and my supervisor had a laugh about it because they are known to be very rude and tend to mess up orders all the time so the fact that the manager herself doesn’t even know what’s on her own menu is just sad. I wouldn’t rely on anybody going there because God forbid you asked them a simple question they don’t understand you’ll get a bad attitude and even have your order messed up just for that. I recommend not going there at all save your money and pick another Dunkin’ Donuts with a polite clientele because this place is horrible being that the manager herself is causing the drama. I don’t see anything changing unless more and more people complain to maybe even corporate as well.

Frequently Asked Questions About Dunkin'

What are the holiday seasonal drinks currently available at Dunkin' Paramus, NJ?

Dunkin' Paramus is serving the new Cookie Butter Cloud Latte, the returning Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher this holiday season.

What are the operating hours of Dunkin' Paramus during the week?

Dunkin' Paramus is open Monday through Saturday from 7:00 AM to 9:00 PM, except on Friday and Saturday when it closes at 10:00 PM. It is closed on Sundays.