Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Paramus, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported that the location is understaffed, leading to long wait times and poor service.
Service Quality
Many reviews highlighted a lack of customer service skills among employees, with instances of rudeness and unprofessional behavior.
Cleanliness
The cleanliness of the store and bathrooms was a common concern, with multiple customers noting dirty conditions.
Order Accuracy
Numerous customers experienced issues with incorrect orders, including wrong items and missing items.
Positive Experiences
Despite the negative feedback, some customers praised the quality of the coffee and donuts, as well as a few instances of good service.
JJ
JsK1103
4 days ago
5.0
Great service. Cannot complain at all
SK
Simon Kong
Dec 28, 2025
1.0
Always understaffed and the young girl who works there has zero knowledge of what customer service is. Used to stop here all the time but i will no longer give this location my money out of principle.
MB
mike b
Nov 18, 2025
3.0
Constantly understaffed. Will not be stopping here anymore as I don't have twenty minutes to get an iced coffee in the morning.
LO
leidy ochoar
Nov 5, 2025
1.0
The bathrooms are filthy. I told the girl and she didn't even look at me. I asked for a croissant and she gave me something else. Very bad service.