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Dunkin'

3.5
(288 reviews)

Business Details

440-A Forest Ave, Paramus, NJ
07652, United States
(201) 599-0666
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Paramus, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
440-A Forest Ave, Paramus, NJ
07652, United States

Hours

Reviews

3.5
288 reviews
5 stars
129
4 stars
54
3 stars
21
2 stars
11
1 star
73

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and untrained staff.

Cleanliness

Several reviews highlighted issues with cleanliness, including dirty conditions and unsanitary practices.

Product Quality

Many customers expressed dissatisfaction with the quality of food and drinks, citing stale items and incorrect orders.

Staff Attitude

Numerous reviews mentioned unfriendly or rude staff, contributing to a negative customer experience.

Management Changes

Some reviews noted improvements under new management, indicating potential for better service and cleanliness.
  • JS
    Jay S
    Feb 8, 2026
    1.0
    Always a long wait at this location, food always cold
  • DR
    Douglas Rubin
    Jan 29, 2026
    2.0
    Closed early on Thursday Jan 29th. Got there at 8:40pm, but they were going home. Hope they didn't cheat on their time cards.
  • CC
    constirct3d
    Jan 12, 2026
    1.0
    I’ve been coming to this location for years, but lately the experience has gone downhill. The newer staff seem poorly trained, and the manager appears to be the only one who really knows what he’s doing. I placed my order about five minutes before arriving and still waited another ten minutes after I got there. During that time, I witnessed a new male employee substitute coffee milk for oat milk in another customer’s drink without telling them. The customer complained that their drink tasted like coffee when it shouldn’t have, and only then did the employee admit to the substitution. What concerned me even more was seeing that same male employee tell the barista making my drink to substitute oat milk with coffee milk as well. Thankfully, she refused and instead informed me that they were out of oat milk and gave me the option to choose a substitute. This lack of care is genuinely dangerous — many people have serious milk allergies or intolerances. When customers are paying around $6 per drink, they should receive exactly what they ordered, or at the very least be informed of any substitutions.
  • CZ
    Christian Zelaya
    Nov 29, 2025
    1.0
    Slow every single time I come here
  • OS
    Oscar Saronoski
    Sep 30, 2025
    1.0
    If I were you, I'd run far away from this place. Seriously, this Dunkin' is a total mess: horrible location, horrible staff, and the quality is garbage. The whole restaurant looks old and is flat-out dirty. My order was a joke. I asked for 50 Munchkins and they ripped me off, giving me only 48. I was crystal clear: I wanted only Jelly, Glazed, and Chocolate Glazed flavors. And guess what? They messed that up, too, throwing in those gross Boston Kreme ones. Me and my friends hate Boston Kreme, and even if we didn't, there was barely any cream inside! Same exact fail with the Jelly Munchkins—they had almost no jelly. It was such a HUGE letdown. I really wish they had done their job right. I absolutely hate writing bad reviews, but when the service is this trashy multiple times, it’s not okay. I know other people who have been through this, and other reviews online say the exact same things: wrong orders, burned food, and incomplete items are just the normal here. They seriously need to get it together.

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' in Paramus, NJ?

Dunkin' in Paramus, NJ is open Monday to Saturday from 5:00 AM to 10:00 PM, and Sunday from 6:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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