Customers consistently praised the food for being delicious, fresh, and healthy, although some noted issues with portion sizes and missing ingredients.
Customer Service
The staff received high marks for being friendly and helpful, with specific mentions of employees like Shakira and Yaritza for their exceptional service.
Service Speed
While many customers appreciated the quick service, others reported long wait times and disorganization during busy periods.
Cleanliness
Most reviews highlighted the cleanliness of the establishment, although a few mentioned dirty tables and floors during peak times.
Inventory Issues
Several customers expressed frustration over the restaurant being out of key menu items, impacting their overall experience.
MS
miriam suqui
1 day ago
5.0
I had a great experience at CAVA. The staff was super friendly, patient, and helpful while I was deciding what to order. They were also very clean and professional. The customer service definitely made the visit better, and I’d come back just because of how welcoming they were.
TB
Teresa Brown
Feb 17, 2026
5.0
After several months and not wanting to wait on long lines; I finally made it to Cava last night. I walked in and went straight to the counter no lines 🥰I proceeded to order all my favorites super greens, black lentils, harissa, falafel 🧆, cucumbers 🥒, 🌽, coleslaw, 🫒, red onions, and pita chips. The staff were attentive, pleasant and friendly. I absolutely love 💕 Cava; I was it was another one in the area.
OV
onassis V
Feb 17, 2026
5.0
I honestly love going to CAVA. The food is always fresh and actually tastes good every single time. The bowls are so filling and you can really tell the ingredients are fresh. Everything is seasoned perfectly and it never feels sloppy or rushed.
The staff is also super nice and welcoming, which makes a big difference. They’re patient, friendly, and just make the whole experience better. The place is always clean and has a really good vibe. Definitely one of my go-to spots. Would 100% recommend!
RG
Reshma Gorde
Feb 8, 2026
1.0
First time trying Cava. Such a rip off. I ordered the lamb and sweet potato bowl. There were only 2 lamb meatballs and mostly rice. They could have balanced the sweet potato and lamb ratio. Too many sweet potatoes. I was still hungry after this meal.
RV
Rosie Varriale
Feb 3, 2026
1.0
If you ask for extra veggies or sauce etc. the workers actually get nasty with you! I asked for extra pickles and the lady gave me one pickle and when I told her I wanted more she refused to give me any more- I was appalled. I’m willing to pay the extra money just give me the pickles. She was rude. And then to top it off I found her black hair in my food. That was enough for me to stop eating. They should be wearing hair nets.
CAVA in Paramus offers fast-casual Mediterranean cuisine, including customizable greens and grains bowls, salads, and pitas.
Where is CAVA located in Paramus?
CAVA is located at 600 Bergen Town Center, near the main entrance and close to the Nike store in Paramus, NJ 07652.
What are the operating hours of CAVA in Paramus?
CAVA is open daily from 10:30 AM to 10:30 PM, but is closed on holidays such as November 27, December 24, and December 25, 2025.
Does CAVA in Paramus offer delivery and takeout options?
Yes, CAVA offers delivery and takeout services, which can be accessed through their online order platform at https://order.cava.com/stores.
What payment methods are accepted at CAVA Paramus?
CAVA accepts American Express, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa as payment options.
Is CAVA Paramus wheelchair accessible?
Yes, CAVA has wheelchair accessible entrances, seating, and restrooms, ensuring accessibility for all customers.
Are families and children welcome at CAVA Paramus?
Yes, CAVA welcomes families and has a children's menu available, making it a family-friendly dining option.
How can I find CAVA if I am visiting the Bergen Town Center?
CAVA is located near the main entrance of Bergen Town Center, close to the Nike Factory Store, making it easy to visit while shopping at the mall.
What other dining options are near CAVA in Bergen Town Center?
Nearby dining options include Chick'nCone, Villa Fresh Italian Kitchen, Sticky's, Villa Pizza, Bobby's Burger Palace, and Chopt, providing a variety of cuisines.
What shopping stores are close to CAVA Paramus at Bergen Town Center?
Shoppers can visit nearby stores such as Banana Republic Factory, Old Navy Outlet, Burlington, U.S. Polo Assn., H&M, Tommy Hilfiger, and Adidas Outlet near CAVA.