Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted rude and unprofessional staff, with complaints about poor communication and negative attitudes from employees.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and overall dissatisfaction with the accuracy of their requests.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and restrooms, contributing to a negative dining experience.
Food Quality
While some customers enjoyed the food, many others described it as below average, with complaints about freshness and preparation.
Management Issues
Feedback indicated a lack of effective management, with reports of unhelpful managers and poor leadership contributing to the overall negative experience.
KB
Kristin Builds
Feb 17, 2026
1.0
Very confused… I usually go to this wendy’s all the time and have no issue, but today was a completely different story. i ordered my normal 10 pc nugget combo and didn’t think much of it, but when i got home, the problems started. there was some mystery sauce smeared all over my fry container (mind you, i didn’t order any sauce, nor was any in my bag.) sorta gross, but whatever, things happen, right? but then, in my ONLY VANILLA FROSTY. let me specify, JUST VANILLA, there was strange brown stuff at the bottom that was NOT throughout the frosty. what was it, rust? chocolate? feces? don’t know, and definitely didn’t want to test. attached photos. i’d stay away if you don’t want strange, gross liquids all in your wendy’s food.
JR
Jennifer Rossi
Jan 31, 2026
1.0
The two girls working the drive through window are NASTY NASTY NASTY. Snotty faces, no thank you or youre welcome when we said thank you, not even a hint of a smile. I asked for an extra dressing for my salad, specified which one, and she gave me a nasty look and still handed me the wrong dressing. I went in for the correct one and she looked at me like I was crazy for going in to get the right dressing. Then I call to attempt to speak to a manager and a guy picks up the phone with a bored sounding “hello”…I said hello…? He said, hello Wendy’s. I responded, what’s your name? He said you can probably hear me but I can’t hear you, and hangs up. Most unprofessional staff ever! Today is 1/31 and this all occurred around 7pm. Whoever is working there now is horrible!
ST
Shamyrah Tuzo
Jan 24, 2026
1.0
Horrible. They hang up on you because they don't want to deal with you and claim they cant hear you.
AC
Al Young Cuda
Jan 8, 2026
5.0
Delicious as always
DJ
Dancer Jayda
Dec 28, 2025
1.0
Ordered a Dr. Pepper, got a coke. Ordered a 4 piece nugget and got 3 nuggets. Horrible!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the regular operating hours for Wendy's in Old Bridge, NJ?
Wendy's in Old Bridge, NJ is open daily from 6:30 AM to midnight.
Does this Wendy's location offer drive-thru service and what are its hours?
Yes, Wendy's in Old Bridge has a drive-thru open every day from 6:30 AM to midnight.
Is breakfast served at the Old Bridge Wendy's?
Yes, Wendy's in Old Bridge serves breakfast including combos, sandwiches, coffee, and sides.
Can I place an order online or via an app for this Wendy's location?
Yes, you can order online at order.wendys.com or via the Wendy's app available on the Apple App Store.
What payment options are accepted at Wendy's Old Bridge?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I contact the Old Bridge Wendy’s for questions or feedback?
Call (732) 553-1065 or reach out via the customer care page online or by calling 888-624-8140.
Where can I find menu pricing and nutrition information for Wendy's in Old Bridge?
Menu pricing and nutrition details are available at order.wendys.com or on the Wendy's mobile app after selecting this location.
Are there any other restaurants near Wendy's on Route 9 in Old Bridge?
Yes, nearby you can find Ruby Tuesday, another burger restaurant, and Outback Steakhouse, a steakhouse, for different dining options.
How can nearby businesses like real estate agencies be convenient for visitors to Wendy's Old Bridge?
Numerous real estate agents are nearby; visitors interested in property matters can conveniently combine their visit to Wendy's with real estate consultations in the area.
Is Wendy's Old Bridge easily accessible for customers visiting nearby hardware stores?
Yes, Wendy's is close to Lowe's Home Improvement, making it a convenient spot for a meal or snack before or after shopping there.
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