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Dunkin'

3.6
(273 reviews)

Business Details

2200 Route 18 N, Old Bridge, NJ
08857, United States
(732) 416-6979
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Old Bridge, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2200 Route 18 N, Old Bridge, NJ
08857, United States

Hours

Reviews

3.6
273 reviews
5 stars
129
4 stars
43
3 stars
26
2 stars
10
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, particularly during busy hours and at the drive-thru.

Order Accuracy

Frequent complaints about incorrect orders and lack of attention to customer requests.

Cleanliness

Some customers praised the cleanliness of the location, while others noted dirty tables and counters.

Speed of Service

Long wait times reported consistently, especially in the drive-thru, leading to customer frustration.

Product Quality

Mixed reviews on food and drink quality, with some items described as stale or poorly prepared.
  • JJ
    JCD&SLLC JCD&SLLC
    Feb 19, 2026
    1.0
    Customer service isn't good. Theses young lady's working the drive through need training. We pulled into the drive thru at this location on 2/15/26 around 430pm. Waited over 1 minute before someone spoke through the intercom. I was greeted with " how can I help you"? I placed order and Waited awkwardly for her response telling me to drive to the window or would that be all? Instead I got the silent treatment leaving me to assume to drive up. Then when I got to the window I then said hello. The girl just looked at me with a blank stare and reached for my card. After taking payment she walked away and came back with my order, when passing it to me I said thank you and again another blank stare with no response. I pulled forward to check the order, took a sip of the coffee and it tasted horrible. I immediately circled back for a refund. At that time I was then greeted by another young lady with a nasty attitude telling me I JUST BREWED THAT COFFEE A FEW MINUTES AGO" and she is sorry but the coffee is fresh as she was getting ready to close the window on me. I had to repeat that i would like my money back and you can take back the coffee.. she cut her eye at me and manhandled the register as she went through it getting my change for the refund. As she gave me back my money I told her That the both of you need to learn customer service. Message to Management/owner. train these people before putting them at your window. Its not a good look for the business. Keep these two behind the scenes. Very rude.
  • AT
    amber tompkins
    Nov 21, 2025
    1.0
    This has got to be one of the worst Dunkins in the area! Anytime you come here they never want to do anything the way you order it and if you ask them, they give you an attitude, need something done a little well done? Less ice in your drink. They just do not follow directions and then when you correct them, they give you a complete attitude. The workers are the rudest on first shift of any Dunkin in Old Bridge Sayreville or East Brunswick, I dread coming here. I actually go to a Dunkin’ Donuts farther away because of the horrible customer service here and this one is close to my house.
  • BV
    Bridgette VM
    Oct 17, 2025
    5.0
    Love this dunkin donuts. Everytime I order my food is hot! My iced caramel latte is ice cold. But most importantly, theres a young man by the name of Cesar who works there. I can NOT say enough about his overall representation of Dunkin Donuts. It is amazing. And ive been to millions of different locations for easily over 2 decades. Not once have I ever felt the need to leave a review. Let alone a kind one but I feel these are more important than the bad ones. He is super on top of everything in a timely manner and absolutely by far one of the friendliest people ive encountered. They should have him train people.
  • TE
    Taylor Eicke
    Oct 17, 2025
    2.0
    The cold brew I got today tasted like I was drinking straight water mixed with sugar
  • SA
    Stacey Anglero
    Oct 13, 2025
    1.0
    Never get your order correct !! Not friendly at all !!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Old Bridge, NJ?

Dunkin' in Old Bridge is open 24 hours Monday through Wednesday and Friday through Sunday. On Thursday, it operates from 5:00 AM to midnight.

What breakfast and meal options does Dunkin' offer?

Dunkin' serves breakfast, lunch, and brunch items including coffee, espresso, breakfast sandwiches, donuts, and tea. They have over 50 varieties of donuts and a variety of premium beverages.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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