Dunkin'

4.0
430 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Old Bridge, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3683 Route 9, Old Bridge, NJ
08857, United States

Hours

Reviews

4.0
430 reviews
5 stars
231
4 stars
89
3 stars
37
2 stars
22
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.

Order Accuracy

Many customers reported issues with incorrect orders and delays, causing frustration and dissatisfaction.

Staffing Issues

Frequent mentions of understaffing and slow service, particularly during peak hours, contributed to long wait times.

Product Quality

While some customers praised the taste of the coffee and donuts, others reported receiving stale or incorrect items.

Positive Experiences

A few customers shared positive experiences with friendly staff and quick service, indicating that not all interactions were negative.
  • JW
    Joseph Wilfong
    2 days ago
    1.0
    I ordered a large coffee at the drive thru this morning at approx. 7:15. I handed the attendant a $20 dollar bill 2 quarters, a dime and a penny for a drink that costs $3.61. (The $20 is the only bill I had at the time). I received 2 $1 dollar bills as change. I stated to the attendant that I handed him a $20 bill. He stated it was a $5 bill. I restated my claim has did he without rechecking anything. Being late on my ride in to work, I drove off truly annoyed paying $18.61 for coffee that cost $3.61. Thanks DD. Check your security footage. Drive Thru order # 9814 6:56:53am
  • NT
    Nikunj Trivedi
    Sep 14, 2025
    1.0
    Extremely rude. If you don’t wanna work there or are having a bad day, don’t take it out on the customers. That’s how you lose business - and just lost a customer forever.
  • CC
    clashroyalelover
    Sep 6, 2025
    1.0
    While we were going through the drive through the lady who was controlling the speaker was rude and didnt answer when we asked questions when we tried asking for a simple request of creamer and sugar and she only gave us sugar and then closed the window on us.
  • CM
    chris mills
    Sep 1, 2025
    2.0
    Dude got upset with me for asking about 1 cup of coffee. Waited 10 min while the drive thru was humming along I was standing there like a moron. Also the other employee was trying her shoes on front line didn't wash her hands and kept making drinks.
  • RQ
    Rich Q
    Jul 27, 2025
    5.0
    They're on top of things at this place. Sticking to recipe, fast and friendly service.

Frequently Asked Questions About Dunkin'

What are the holiday seasonal drinks available at Dunkin' in Old Bridge, NJ?

You can enjoy the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher this holiday season.

What are the operating hours for Dunkin' in Old Bridge?

Dunkin' is open daily from 4:00 AM to 9:00 PM.