Panera Bread

4.0
400 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Old Bridge Township is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
3809 US Highway 9, Old Bridge Township, NJ
08857, United States

Hours

Reviews

4.0
400 reviews
5 stars
215
4 stars
84
3 stars
39
2 stars
21
1 star
41

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff and long wait times for orders.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about incorrect orders, small portions, and items not meeting expectations.

Cleanliness

While some customers praised the cleanliness of the location, others noted unsanitary conditions and poorly maintained dining areas.

Positive Staff Interactions

Despite the negative feedback, several customers mentioned positive experiences with specific staff members who provided excellent service.
  • GG
    Gennifer Gateley
    Dec 24, 2025
    1.0
    This location has been severely neglected for at least a year. Orders are consistently incorrect. Coffee is consistently not ready. This is during normal breakfast hours. Berry cups are missing berries. Very surprised Panera allows this. Definitely appears to be a case of lack of training and poor management visibility.
  • MK
    Maheen Khan
    Dec 12, 2025
    1.0
    Extremely rude woman taking the orders. She had spent maybe 10 minutes taking someone’s order, and not only did nobody come to help, but she spoke so rudely to my parents when they had a question about an item on the kiosk. If the manager didn’t show up to take our order after so long I would have left immediately. I don’t know if it was because we are south asian or if she is rude to everyone (since she seemed to be pretty nice to the white person in front of her) but this needs to be addressed by staff. Strongly recommend taking your business elsewhere.
  • HS
    Harshal Shah
    Oct 30, 2025
    1.0
    I went to Panera Bread around 1 PM — right in the middle of the lunch rush. When I ordered through the app, it showed their world-famous tomato soup as available. But when my name was called, I was told they were out of it. This is peak lunch hour — how can you be out of one of your most popular items? I said that was fine and chose a different soup, but then I was given the wrong sandwich, my drink was missing, and they forgot the bread that comes with the meal. I’ve been to many Panera locations, and this one has to be the most disorganized. Unfortunately, I won’t be visiting this location again.
  • PP
    Patrick
    Oct 8, 2025
    1.0
    Rude to delivery drivers.
  • MS
    mark shwiner
    Sep 9, 2025
    2.0
    Smallest sandwich i ever had here ridiculous

Frequently Asked Questions About Panera Bread

Does Panera Bread Old Bridge Township accept reservations?

No, Panera Bread Old Bridge Township does not accept reservations.

What are the operating hours for Panera Bread Old Bridge Township?

Panera Bread is open Monday through Saturday from 7:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 9:00 PM.