Many customers praised the friendly and helpful staff, particularly highlighting individuals like Ryan, James, and Omis for their exceptional service.
Food Quality
The food was frequently described as fresh, flavorful, and well-prepared, although there were some complaints about portion sizes and ingredient availability.
Cleanliness
While some reviews noted that the restaurant was clean and well-maintained, others reported unsanitary conditions and messy counters.
Inconsistency
Several customers experienced issues with incorrect orders and poor service, indicating a lack of consistency in the overall customer experience.
CG
Chief God
6 days ago
5.0
James was my food server he was pleasant and communicative about my wait for the pita chips. I had 2 greens and grains bowls stacked til the lids were almost popping off. I come here often foods always good.
HE
Heavenly Escapes
Dec 21, 2025
5.0
My boyfriend and I had a really nice experience at Cava. We came in when it wasn’t too busy but there were still people around. Cesar was patient, kind, and made everything easy and enjoyable for us. His friendly attitude made our day simple and pleasant. We really appreciated his great service and will definitely be back!
BH
Bobby Harilaou
Dec 20, 2025
1.0
Extremely disappointing experience at the CAVA in North Brunswick. The staff was miserable, unwelcoming, and clearly unprepared. The manager stood off at a distance watching while the line struggled and food was not kept stocked for guests.
I ordered the avocado harissa bowl, only to be told they had no rice ready at all—neither brown nor white. Instead of apologizing, the employee serving the food was rude, made faces, and acted as if it were somehow my fault they weren’t prepared.
I even offered to take my bowl as is and asked if they could bring the rice when it was ready. That never happened. I ended up eating what was basically just a salad.
Between the lack of food availability, poor attitude, and complete absence of management support, this location is a mess. I would never recommend anyone go to this CAVA.
AC
Alessandra Colón
Dec 19, 2025
5.0
Of course the food is amazing, but let’s talk about Ryan. I was given the wrong food order and I called and asked if my food was still there. I came home with my order, another free bowl, another order of pita crisps, a free and cookie. This is was much appreciated and we need more Ryan’s in this world. Thank you Ryan and Cava!
AH
Ashda Hollings
Dec 18, 2025
5.0
I visited this CAVA location yesterday and had an amazing experience. The food was fresh and delicious, but what truly made the visit exceptional was the outstanding customer service from Ehilin She was incredibly friendly, patient, and attentive, making sure my order was exactly how I wanted it. Her positive attitude and professionalism really stood out and made me feel welcomed. Ehilin is a huge asset to this location, and I will definitely be coming back because of her!