Dunkin'

4.1
610 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Newton, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
128 Water St, Newton, NJ
07860, United States

Hours

Reviews

4.1
610 reviews
5 stars
351
4 stars
121
3 stars
57
2 stars
19
1 star
62

What are people saying?

AI-generated from recent customer reviews

Service Quality

There are mixed reviews regarding service quality, with some customers praising friendly and fast service, while others report rude and unprofessional behavior from staff.

Order Accuracy

Many customers experienced issues with order accuracy, with complaints about incorrect orders and poor handling of mobile orders.

Cleanliness

Some reviews mention cleanliness issues, particularly regarding the dining area and food presentation.

Coffee Quality

The coffee quality received positive feedback, with many customers enjoying the taste and freshness.

Customer Experience

Overall customer experience varies significantly, with some feeling welcomed and valued, while others felt disrespected and dissatisfied.
  • CM
    Charlie Maeurer
    2 days ago
    1.0
    I went through the drive-through to get my sick daughter a regular not specialdonut it cost 223. I gave the man three dollars. He gave me back $.76 when I asked for the other penny, because I didn’t want the donut to cost more than it already is He asked me for my change back I gave it to him and then he gave me $.77 in a handful of pennies With a shitty smirk on his face again I had my sick daughter in the backseat so I couldn’t get out of the car to go in and talk to the manager about his terrible customer service
  • AP
    Alexys Palmer
    Nov 7, 2025
    5.0
    made my drink quickly and efficently and made it perfect staff was kind
  • KS
    Kendra Silverman
    Nov 1, 2025
    1.0
    If I could, I’d give this location zero stars. The staff here is incredibly rude and unprofessional. My experience was so unpleasant that I am never returning to this Dunkin location. They messed up my order, and when I politely pointed it out, I was met with attitude and a rude comment.
  • MC
    megan conover
    Aug 31, 2025
    5.0
    This is the best Dunkin in the area. Also they have plain milk for the kids which I usually don’t find at the other Dunkins.
  • MS
    Marius Scholtz
    Aug 23, 2025
    1.0
    Review: ★☆☆☆☆ I have never experienced service this rude at any Dunkin’ location. From the moment I walked in, the staff seemed irritated, dismissive, and completely uninterested in providing basic courtesy. My order was handled carelessly, and when I politely asked about a mistake, I was met with attitude instead of assistance. This is completely unacceptable for a customer-facing business. I come to Dunkin’ expecting fast, friendly service—not to feel like I’m inconveniencing the staff by being there. I will not be returning to this location, and I hope management addresses the lack of professionalism immediately.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Newton, NJ?

Dunkin' in Newton, NJ is open Monday to Saturday from 3:00 AM to 10:00 PM, and on Sunday from 4:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

This Dunkin' location offers delivery but does not have curbside pickup available.