Dunkin'

4.1
615 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Newton, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
128 Water St, Newton, NJ
07860, United States

Hours

Reviews

4.1
615 reviews
5 stars
354
4 stars
121
3 stars
58
2 stars
19
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with many reports of rude and unprofessional staff, while some customers praised the friendliness and helpfulness of certain employees.

Order Accuracy

Numerous reviews mention issues with order accuracy, with customers frequently receiving incorrect items or experiencing delays.

Speed of Service

While some customers appreciated the quick service, others reported slow service due to understaffing or inefficiencies.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, citing high costs for small portions and feeling that they were overcharged.

Cleanliness and Environment

Mixed reviews on cleanliness, with some customers noting a clean environment while others reported issues such as flies on food.
  • AM
    Amy Marie
    1 day ago
    1.0
    They don’t seal their DoorDash orders!! I really don’t understand the difficulty in simple communication with the people at this store. When you DoorDash, they need to send your order SEALED in a bag. They’re fully capable and have done it before. Their competitor Starbucks across the street seals theirs everytime. I’m sick and can’t eat. The only thing I woke up looking forward to was my tea- I called specifically and asked to please seal it in a bag, they place a cup holder in a bag and seal the top, they’ve done it before. I gave the information of my order was told “okay miss no problem” and sure enough my dasher walks in juggling both drinks. This is wrong. I called back and asked why would they do that after I specifically requested they send it sealed?? When the guy finished talking over me and interrupting he decided to blame it on the dasher. Lost my business after several years.
  • WL
    William Longcor
    Dec 25, 2025
    3.0
    $5.75 for a small cup of ice and milk with a splash of coffee and some artificial flavoring.
  • CM
    Charlie Maeurer
    Nov 22, 2025
    1.0
    I went through the drive-through to get my sick daughter a regular not specialdonut it cost 223. I gave the man three dollars. He gave me back $.76 when I asked for the other penny, because I didn’t want the donut to cost more than it already is He asked me for my change back I gave it to him and then he gave me $.77 in a handful of pennies With a shitty smirk on his face again I had my sick daughter in the backseat so I couldn’t get out of the car to go in and talk to the manager about his terrible customer service
  • AP
    Alexys Palmer
    Nov 7, 2025
    5.0
    made my drink quickly and efficently and made it perfect staff was kind
  • KS
    Kendra Silverman
    Nov 1, 2025
    1.0
    If I could, I’d give this location zero stars. The staff here is incredibly rude and unprofessional. My experience was so unpleasant that I am never returning to this Dunkin location. They messed up my order, and when I politely pointed it out, I was met with attitude and a rude comment.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Newton, NJ?

Dunkin' in Newton, NJ is open Monday to Saturday from 3:00 AM to 10:00 PM, and on Sunday from 4:00 AM to 10:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

This Dunkin' location offers delivery but does not have curbside pickup available.