Business Details
About
Mexican Restaurant
Chipotle Newton is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.7
386 reviews
5 stars
110
4 stars
44
3 stars
33
2 stars
32
1 star
167
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted the restaurant's filthy conditions, including dirty tables and floors.
Service Issues
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about undercooked rice, skimpy portions, and missing ingredients.
Staffing Problems
Several customers noted that the location is often understaffed, leading to delays and disorganization.
Mixed Experiences
While some customers had positive experiences with friendly staff and good food, these were overshadowed by numerous negative reports.
- MSmatt smithDec 27, 20251.0If you see a chick with red hair, do not order! I had to ask for more of everything, and still got a bowl 2/3 full 😅
- EYemilyloves youDec 22, 20251.0just ordered from door dash bowl showed up cold and I live in town and the white rice is hard like it wasn’t cooked all the way??
- MRmelany rodriguezDec 22, 20251.0I went today and ordered 4 bowls, two of them with white rice. When I tried them, they were extremely salty, completely inedible, something that has never happened to me at other locations. When I approached the cashier to explain this, she asked me, “What do you want?” and then simply turned around and walked away. After a while, she came back and served me two new bowls, but the amount of protein was minimal, very different from what is usually served, and the attitude of both her and her coworker was very rude. I felt this was my worst experience at Chipotle, and because of the staff’s mistake, my family and I ended up eating all 4 bowls cold.
- GGGinaDec 22, 20252.0My son has had the children's tacos and likes it. I always have to ask for a little more beef as they never give enough for the 2 tacos. I had my first meal yesterday carne asada. It looked great in the photo with the steak. When I received it, it was the same amount of the id as my son's taco. I told the young girl I never ate here before. Mentioned what I wanted. To build my own. I probably shouldn't have gotten it. It was disappointing, hardly any steak to add in the shell. The staff taking orders are always slow. And always. Make sure they hardly put enough in the plates.
- JJJBDec 15, 20251.0FILTHY!!! My wife wanted to try the new Chipotel Carne Asada offering she's seen on TV. We stepped 10 feet into the Newton Chipotle and my wife pulled me to a halt. There was who knows what on the floors, and the stainless steel tables were smeared with grease and food. There was no clean place to sit. The employees appeared to be all young people with no adult supervision in evidence and my wife told me, "Let's get out of here before we catch something!" No argument from me. It's a sad thing - somebody invested a lot of money to built a relatively new restaurant and buy a franchise. It's a shame that the management team doesn't have enough pride or interest in their responsibilities to provide adult supervision and basic restaurant hygiene.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Newton offer?
Chipotle Mexican Grill in Newton offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill in Newton?
Chipotle Newton is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Newton, NJ?
Chipotle Mexican Grill is located at 121 Water St, Sussex, Newton, NJ 07860.
How can I order food online from Chipotle Newton?
You can order online from Chipotle Newton through their website at https://order.chipotle.com/ or via the Chipotle mobile app available on the App Store.
Does Chipotle Newton offer any rewards or loyalty programs?
Yes, Chipotle Newton offers Chipotle Rewards where customers can earn free food and receive exclusive offers by signing up.
How can I contact Chipotle Mexican Grill in Newton for inquiries?
You can contact Chipotle Newton via their phone number +1 973-862-4755 or email them at NJ.3672.Newton@chipotle.com.
What social media channels does Chipotle Newton have?
Chipotle Newton is active on Facebook (ChipotleNewton), Instagram (@chipotle), Twitter (@ChipotleTweets), LinkedIn, Pinterest, and YouTube.
Are there any interesting nearby places around Chipotle Newton?
Nearby notable places include the historic Water Street Lofts, Starbucks for coffee, Panera Bread cafe, and ShopRite for grocery shopping, making it convenient for customers to combine visits.
Where can I find nearby coffee shops when visiting Chipotle Newton?
Nearby coffee shops include Starbucks and Dunkin', both close to Chipotle Newton, perfect for grabbing a coffee before or after your meal.
What nearby amenities are available if I want to shop or bank near Chipotle Newton?
You can visit several nearby amenities such as Coinstar, TD Bank ATM, Wells Fargo Bank, PNC, Walgreens pharmacy, as well as ShopRite and ShopRite Wines & Spirits for shopping needs.