Wendy's

3.7
1851 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
462 Chancellor Avenue, Newark, NJ
07112, United States

Hours

Reviews

3.7
1,851 reviews
5 stars
759
4 stars
421
3 stars
285
2 stars
129
1 star
257

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing dissatisfaction with the service they received.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor handling of complaints regarding their orders.

Speed of Service

Customers frequently mentioned long wait times both in the drive-thru and inside the restaurant, indicating a need for improved efficiency.

Food Quality

While some customers enjoyed the food, there were complaints about cold or improperly prepared items, as well as concerns about hygiene.
  • K_
    kaike _/**\_
    Jan 3, 2026
    1.0
    I went there on January 3 at 9:30 pm with a few of my friends and everyone other then the cashier were horrible while ordering a lady from the back with a blue jacket can and yelled at me to get out and to go cook at home she said that she did not want to cook my food there were items I asked for on my burger that were on the receipt that I did not receive and my friend got a chicken sandwich with cheese and sauce which he paid extra for and did not receive it either while we were sitting all I could hear were the workers in the back complaining about the food they were making the only person who I didn’t have a bad experience with was the cashier
  • QB
    Quien B
    Jan 2, 2026
    5.0
    I came here for lunch with my son and I placed my order with Ms. Merissa and I must say that she was very pleasant and friendly!! It is not everyday that you encounter a nice and friendly staff but, Ms. Merissa needs a raise and I will be back to order more food from this Wendy’s on Chancellor!!!GREAT JOB. WENDY’S #00004913
  • PG
    Priscilla Gomez
    Dec 10, 2025
    3.0
    Don't have a good experience with one worker for a while. I try to avoid her as much as possible
  • JA
    Janeth Tarazona Ampudia
    Nov 25, 2025
    1.0
    I went to the store today at the opening and it was closed I waited 15 minutes they didn’t open the door a worker inside told me it’s closed
  • AS
    Andrew Santiago
    Nov 10, 2025
    1.0
    Horrible service. I ordered a meal and got no sandwich, and was refused a replacement and instead had to pay for an individual sandwich again.

Frequently Asked Questions About Wendy's

Is Newark Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's in Newark, NJ?

The drive-thru is open daily from 6:30 AM to 2:00 AM.