Wendy's

3.7
1842 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
462 Chancellor Avenue, Newark, NJ
07112, United States

Hours

Reviews

3.7
1,842 reviews
5 stars
756
4 stars
420
3 stars
284
2 stars
128
1 star
254

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing dissatisfaction with the service they received.

Order Accuracy

Many customers reported issues with incomplete or incorrect orders, leading to frustration and disappointment.

Food Quality

Feedback on food quality was mixed; while some enjoyed the burgers and salads, others complained about cold or poorly prepared items.

Wait Times

Customers frequently mentioned long wait times, both in the drive-thru and inside the restaurant, often exceeding reasonable expectations for fast food.

Cleanliness

Several reviews pointed out unsanitary conditions, including food hygiene concerns and a lack of proper food handling practices.
  • AS
    Andrew Santiago
    Nov 10, 2025
    1.0
    Horrible service. I ordered a meal and got no sandwich, and was refused a replacement and instead had to pay for an individual sandwich again.
  • LP
    Lee P
    Oct 18, 2025
    4.0
    Drive through 45min when crowded
  • GR
    Gladis Reyes
    Sep 20, 2025
    1.0
    What a terrible customer service service, this lady in front of the photo treated me very badly and yelled at me just because I asked her if my order was ready
  • KT
    Kristian Torres
    Sep 10, 2025
    1.0
    Great staff but the food was cold old and hard nuggets killed my stomach
  • MC
    Mia Clinton
    Sep 9, 2025
    1.0
    They have the "walk up window open" sign up but when I walked up to the window they did not want to serve me. I went to the drive thru window first and I was instructed to go around to the other side. When I went to the right widow they refused my service. All I wanted was a salad. I asked if they had any left. He did not answer. Said he didnt have a drawer so he couldn't charge me. "Then why is the door still open for walk in orders, maybe for doorsash etc?" I thought. I told him I was paying with a card anyway. I just left. Dave Thomas is rolling in his grave smh. Thats messed up lol. False advertisement. Don't say you can walk up and order if you can't. Im just saying.

Frequently Asked Questions About Wendy's

Is Newark Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.