Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted poor customer service, with reports of rude staff, incorrect orders, and long wait times.
Food Quality
Mixed feedback on food quality; some customers enjoyed fresh and tasty meals, while others reported cold, stale, or poorly prepared food.
Speed of Service
While some customers praised the fast service, many others experienced long wait times and delays in receiving their orders.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions.
JA
Joshua Arber
Jan 21, 2026
2.0
The food at this location has had a freezer-burned taste nearly every time I have visited. The employees are always helpful and friendly, but I will travel to the next further location in the future
JM
Jose M
Jan 9, 2026
1.0
They seem to be incapable of remembering the biggie bag comes with nuggets. They always remember the sauces, but never the nuggets.
JS
Jonis Severe
Dec 31, 2025
5.0
Correct
DV
Dahiana Vargas
Dec 18, 2025
1.0
Pésimo servicio al cliente ya que te dicen estúpida solo por no hablar inglés , es America pero todos merecemos respeto 0/10👎🏻
NN
Noweflower news
Dec 4, 2025
5.0
Fast service. Always armed guard posted inside the place.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on Springfield Avenue?
The drive-thru at Wendy's 427 Springfield Avenue is open daily from 6:30 AM to 2:00 AM.
Is breakfast served at the Wendy's location in Newark, NJ?
Yes, Wendy's at 427 Springfield Avenue serves breakfast with a selection of combos, sandwiches, coffee, and sides.
Does this Wendy's offer delivery and takeout options?
Yes, delivery and takeout are available at this Wendy's through their app or website, where you can place orders conveniently.
What payment methods are accepted at Wendy's on Springfield Avenue?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
How can I provide feedback or contact Wendy's at this location?
You can contact Wendy's customer care via live chat or phone at 888-624-8140, fill out their customer satisfaction survey online, or call the restaurant directly at (973) 901-9353.
Where can I find the menu and nutritional information for Wendy's?
Menu prices, nutrition, and allergen details are available online at the Wendy's menu website or mobile app specific to this location.
Can I order Wendy's food through their mobile app?
Yes, you can use the Wendy's app available on the Apple App Store or visit their order website to place your order conveniently.
What nearby locations could help me find or visit Wendy's at 427 Springfield Avenue?
The Wendy's is near several landmarks like The Home Depot, Dollar General, and Domino's Pizza, which can help you locate it easily.
Are there other fast food or pizza restaurants near this Wendy's?
Nearby fast food options include another Wendy's and Domino's Pizza, offering customers more dining choices in the area.
What nearby retail and service stores might be useful before or after visiting Wendy's?
You can visit The Home Depot for hardware needs, Minute Key for locksmith services, and various furniture stores like The liquidator of Irvington or Yafa furniture near Wendy's.
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