Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
1,980 reviews
5 stars
959
4 stars
482
3 stars
278
2 stars
98
1 star
163
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported issues with incorrect orders and missing items.
Customer Service
Feedback indicates a significant number of complaints regarding rude and unprofessional staff.
Food Quality
While some customers praised the freshness and taste of the food, others experienced cold or poorly prepared meals.
Speed of Service
Many reviews highlighted long wait times, particularly in the drive-thru, despite some instances of fast service.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and floors.
- JWjustin wormleyNov 15, 20251.0They have me standing here for two large fries and the manager is walking pass me saying nothing at all as if I am.not here no type of customer service and didn't even offer to say I was waiting . It took someone who didn't take order to actually ask if I got my order yet real customer service will get small orders put and then have one work on big orders . Totally unprofessional wish I could take the photo.. took me 21 mins to get this simple order
- CKCindy KhanNov 14, 20255.0Just wanna acknowledge the manger tonight , I didn’t get her name ! Shes a beautiful dark skinned woman , about 5’6, she went out her way to assist me and she was extremely sincere. The new guy also , HE IS A BEAST !! He is trying so hard and it shows! I love when these 2 are on shift!!! Thank you for being you.. the entire staff tonight was extremely great and trying there best!!!! Keep it up guys !!!
- LWLeslie WiggsNov 9, 20252.0Their burgers taste like they boiled them. No seasoning or salt. That's why I like the one in east orange and irvington.
- TCTracey ColemanNov 1, 20253.0Lines are always long at every Wendy’s .. But This one is always the worst .. always messes up orders , always excess wait time even for just a burger .. Customer Service can definitely be better !
- JDJason DonatSep 16, 20251.0I just requested for remove a cheese and bacon on crispy chicken BLT.. they still put it on the sandwich. I never ask for that. They gotta be careful with everyone’s requests with sandwich. Please fix this issue. Next time. Thanks.
Frequently Asked Questions About Wendy's
Is Newark Ii Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Newark, NJ?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Newark, NJ into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (973) 901-9353.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Newark Ii Wendy’s serve breakfast?
Yes, this Wendy’s location in Newark, NJ serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on Springfield Avenue?
The drive-thru at Wendy's 427 Springfield Avenue is open daily from 6:30 AM to 2:00 AM.
Is breakfast served at the Wendy's location in Newark, NJ?
Yes, Wendy's at 427 Springfield Avenue serves breakfast with a selection of combos, sandwiches, coffee, and sides.
Does this Wendy's offer delivery and takeout options?
Yes, delivery and takeout are available at this Wendy's through their app or website, where you can place orders conveniently.
What payment methods are accepted at Wendy's on Springfield Avenue?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
How can I provide feedback or contact Wendy's at this location?
You can contact Wendy's customer care via live chat or phone at 888-624-8140, fill out their customer satisfaction survey online, or call the restaurant directly at (973) 901-9353.
Where can I find the menu and nutritional information for Wendy's?
Menu prices, nutrition, and allergen details are available online at the Wendy's menu website or mobile app specific to this location.
Can I order Wendy's food through their mobile app?
Yes, you can use the Wendy's app available on the Apple App Store or visit their order website to place your order conveniently.
What nearby locations could help me find or visit Wendy's at 427 Springfield Avenue?
The Wendy's is near several landmarks like The Home Depot, Dollar General, and Domino's Pizza, which can help you locate it easily.
Are there other fast food or pizza restaurants near this Wendy's?
Nearby fast food options include another Wendy's and Domino's Pizza, offering customers more dining choices in the area.
What nearby retail and service stores might be useful before or after visiting Wendy's?
You can visit The Home Depot for hardware needs, Minute Key for locksmith services, and various furniture stores like The liquidator of Irvington or Yafa furniture near Wendy's.