Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
1,990 reviews
5 stars
965
4 stars
483
3 stars
279
2 stars
97
1 star
166
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff, incorrect orders, and a lack of attentiveness.
Food Quality
Mixed feedback on food quality; while some enjoyed fresh and tasty meals, others reported cold food and incorrect orders.
Service Speed
Service speed was inconsistent, with some customers praising fast service while others experienced long wait times.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions.
Staff Performance
Some staff members received praise for their efforts, while others were criticized for being unprofessional and disrespectful.
- JMJose M3 days ago1.0They seem to be incapable of remembering the biggie bag comes with nuggets. They always remember the sauces, but never the nuggets.
- JSJonis SevereDec 31, 20255.0Correct
- DVDahiana VargasDec 18, 20251.0Pésimo servicio al cliente ya que te dicen estúpida solo por no hablar inglés , es America pero todos merecemos respeto 0/10👎🏻
- NNNoweflower newsDec 4, 20255.0Fast service. Always armed guard posted inside the place.
- OKO KNov 23, 20251.0Terrible customer service from the cashier taking the order on the headset last night, November 22. I could hardly order since the cashier was so in my mouth, cutting me off and not letting me finish my order. I had to repeat the order 5 times !! And he still got my order wrong !! He obviously doesn’t enjoy his job and should find a new one. I’ve never had an experience like that here. Very disappointing when people let their bad mood run their shifts. Please find a new night time cashier because he is not the one! That young man needs to be put on the food line or something because customer service is not for him !!
Frequently Asked Questions About Wendy's
Is Newark Ii Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's on Springfield Avenue?
The drive-thru at Wendy's 427 Springfield Avenue is open daily from 6:30 AM to 2:00 AM.
Is breakfast served at the Wendy's location in Newark, NJ?
Yes, Wendy's at 427 Springfield Avenue serves breakfast with a selection of combos, sandwiches, coffee, and sides.
Does this Wendy's offer delivery and takeout options?
Yes, delivery and takeout are available at this Wendy's through their app or website, where you can place orders conveniently.
What payment methods are accepted at Wendy's on Springfield Avenue?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
How can I provide feedback or contact Wendy's at this location?
You can contact Wendy's customer care via live chat or phone at 888-624-8140, fill out their customer satisfaction survey online, or call the restaurant directly at (973) 901-9353.
Where can I find the menu and nutritional information for Wendy's?
Menu prices, nutrition, and allergen details are available online at the Wendy's menu website or mobile app specific to this location.
Can I order Wendy's food through their mobile app?
Yes, you can use the Wendy's app available on the Apple App Store or visit their order website to place your order conveniently.
What nearby locations could help me find or visit Wendy's at 427 Springfield Avenue?
The Wendy's is near several landmarks like The Home Depot, Dollar General, and Domino's Pizza, which can help you locate it easily.
Are there other fast food or pizza restaurants near this Wendy's?
Nearby fast food options include another Wendy's and Domino's Pizza, offering customers more dining choices in the area.
What nearby retail and service stores might be useful before or after visiting Wendy's?
You can visit The Home Depot for hardware needs, Minute Key for locksmith services, and various furniture stores like The liquidator of Irvington or Yafa furniture near Wendy's.