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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Newark, NJ. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 189-237 Springfield Avenue for the ultimate SONIC experience!
Numerous reviews highlighted consistently poor service, with rude staff and long wait times being common complaints.
Food Safety
Several customers reported issues with food safety, including instances of food poisoning and receiving raw food.
Customer Experience
Many customers expressed dissatisfaction with the overall customer experience, citing rude interactions and a lack of professionalism from staff.
Food Quality
While some customers enjoyed specific menu items like shakes and slushes, others reported cold or poorly prepared food.
VB
Valentina Basallo
6 days ago
1.0
The service here is terrible. I don't understand why I work here when they can't even say good afternoon. They urgently need to change the staff. I've had several encounters with different employees, and it seems like they all conspire to provide such awful service. Perhaps excellent for them!
JR
Jeffry Rodriguez
Feb 18, 2026
1.0
Go there an they were not serving anything other then drinks. No explanation. For a fast food place to have no food just seems irresponsible. Unfortunately.
ZC
zainoul camara
Feb 13, 2026
1.0
Horrible services all employer are bad there very bad they always on their phone instead of helping customer or delivery service the black tall man tried to fight me he slap me and came outside he want to fight me make sure talk educate your employé next time it happens imma make sure to sue the company I have a video of him already next time we cake there to pick up orde and employees start insulting us or slapping us I will sue y’all forever next time it won’t be good the video imma show the police tomorrow
SS
Stephanie
Feb 2, 2026
5.0
Food hot and delicious ,Service fast and friendly, atmosphere, well let me tell you. I love it here. I was on Springfield Ave in Newark and chose Sonic. There was McDonald's, Taco Bell, Popeyes and others. Never had Sonic so I went there. I ordered my food and was told to have a seat. The food was delivered to my table WHILE I WATCHED EMPIRE ON A FLAT SCREEN!!!!! Finally a fast food restaurant with class.
NG
N G
Jan 20, 2026
1.0
Horrible service. Employees attitudes is disgusting. Even forgot to give me back my change.
Their was an older lady, she understood my complaint. The young man even tried to talk over her and still have an attitude. She was alright and knew the new kid was wrong.