Panera Bread

Reviews

• GG

  G.R

  Dec 11, 2025
  3.0
  I really hate to say this because I was genuinely excited for the new Panera location on Broadway in Newark, and I’ve been rooting for it since the start. I’m a frequent customer — I stop by for my morning coffee and breakfast, and I usually grab my lunch early so I don’t have to leave work later. But the quality and consistency have honestly been really disappointing. More than once, the sandwiches I’ve ordered have been extremely small and put together like a complete hot mess. I kept giving it another try because I understand everyone can have an off day, but at this point, it’s happened every time I’ve ordered. It’s frustrating spending good money and receiving something that looks rushed and poorly made. Today, the arugula in my salad was almost going bad, and the sandwich portion was tiny. Yesterday I tried getting a bagel and ended up with a muffin instead. And this morning, something as simple as half-and-half wasn’t even available for coffee. I’m really bummed out because I’ve been rooting for this location, and I want to support it. But experiences like these make it hard to keep going back. I truly hope management takes a closer look at what’s going on, because this place has potential — it just needs more consistency, care, and attention to the basics.
• AA

  Anna Anna

  Nov 23, 2025
  1.0
  The only good thing i can say about this place is thatvit was clean and their staff was nice and attentive. THE SANDWICH?! Horrible. The chicken was dry. The sauce/mayo was non existant. Came on the wrong bread with out warning. Easily the worst thing I have eaten in a while and I loved Paneras before this. Also, no seating or baked goods on display. NO IN PERSON CASHIER. MUST PAY IN CARD OR ONLINE
• MR

  MAR REY

  Sep 25, 2025
  1.0
  Horrible customer service. I went in to pick up my order and the staff did not even acknowledge me. Instead they were on their phones and talking to each other the entire time. When I said excuse me I’m here to pick up an order they looked at me as if I was rude for interrupting them. I do not recommend.
• HC

  Hank Chang

  Sep 13, 2025
  2.0
  A simple Panera near the Prudential Tower, it has no seating, it's mostly to go orders. The staff was quick and bringing out the order, but when I went to get iced tea, it was in one of those coffee containers and tasted more like coffee than tea. It was also hot - so iced tea on the outside label wasn't really what I received... went back twice and both times the tea was more like coffee. Not what I was looking for.
• AD

  Amit Das

  Sep 11, 2025
  2.0
  They are getting worse day by day. look at the size of the half sandwich. They just don't care anymore. Never gonna take breakfast from this one again.

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