McDonald's

3.7
3075 reviews
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Business Details

561 McCarter Hwy, Newark, NJ
07102, United States
(973) 643-0810
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
561 McCarter Hwy, Newark, NJ
07102, United States

Hours

Reviews

3.7
3,072 reviews
5 stars
1,381
4 stars
617
3 stars
428
2 stars
216
1 star
430

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others experienced rude or unhelpful interactions.

Order Accuracy

Many customers noted issues with incorrect orders and missing items, suggesting a need for better attention to detail.

Cleanliness

The location is generally described as clean and tidy, although some customers mentioned strong food odors and issues with the ventilation.

Wait Times

Customers frequently complained about long wait times, especially at the drive-thru, indicating poor management and staffing issues.

24-Hour Availability

Several reviews highlighted that the location is not consistently open 24 hours as advertised, leading to customer frustration.
  • AT
    aida t
    1 day ago
    2.0
    I usually come to this location and today I got a hot chocolate and cookies. Cookies are usually warm today they’re cold. Hot chocolate is just milk with a hint of chocolate. Like it’s not even the right color. They’re usually okay with their food even tho sometimes I get cold fries nothing to complain about but today they did really bad.
  • DL
    Delilah L
    3 days ago
    2.0
    I AM VERY UPSET.i always have missing food and today was the final straw.I ORDERED A SIX PIECE CHICKEN NUGGET AND I DID NOT RECEIVE IT .AND WHEN I TRIED TO TALK ABT IT THEY HUNG UPON ME.VERY UPSET
  • SM
    Steph Winter (Always Misunderstood)
    Nov 12, 2025
    3.0
    First time visiting this location, the service was fast that's for sure, came here during the early morning hours so it was pretty empty, but overall, it was okay...
  • TW
    T Wilson
    Nov 3, 2025
    1.0
    Poorly run franchise. Aside from the unpleasant manager during the morning shift, this particular location won’t hesitate to give you old food and fries that are clearly past their suggested serving time. That comes from a lack of caring as the corporation lays out everything for the franchisees. And I’m a frequent customer.
  • CG
    Cynthia Graca
    Oct 20, 2025
    3.0
    McDonald’s can really be a hit or miss! I’ve had both good and bad experiences here. The food is usually fine, but they never seem to put the correct sauce in the bag, so definitely double-check your order before leaving. I’ve also asked a few times for my chicken nuggets to be double-fried so they come out extra crispy, but they never do it, and I always end up having to ask again. Overall, it’s convenient and quick, but attention to detail could really be better, also there’s always homeless people asking for money and food it make it’s a little uncomfortable.
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Newark, NJ?

McDonald's in Newark operates 24 hours a day, 7 days a week.

What are the delivery hours for this McDonald's location?

Delivery is available from 5:00 AM to 11:50 PM Monday through Thursday and Sunday, and 24 hours on Friday and Saturday.