Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with reports of rude staff and incorrect orders.
Food Quality
Mixed feedback on food quality; some customers enjoyed fresh and hot meals, while others reported cold food and issues with cleanliness.
Order Accuracy
Frequent complaints about incorrect orders and items missing from orders, leading to customer frustration.
Atmosphere
Concerns about the cleanliness and overall atmosphere of the restaurant, with some describing it as disgusting and unwelcoming.
Speed of Service
Inconsistent service speed; while some praised quick service, many noted long wait times and inefficiencies.
AP
Austin P
1 day ago
5.0
03/02/26 3:50 am. Great food and great service! Manager and works are excellent! A++++ greeted very friendly from start to finish.
thank you
KW
Karen Washington
Feb 21, 2026
1.0
Rude and indignant. Handed me the incorrect order- was nasty, Supposedly corrected the order, only to find out they chose a burger without bacon as paid for. Get home, call the store and the "manager" when asked his name, asked me what my problem was. I'm calling I.C.E. that's gonna be his problem.
JU
Joan Ulaeto
Jan 18, 2026
5.0
Served me for my trip. Had good bites on the go..accepted my international card and always had affordable meal deals plus it was a great spot to just take a rest a observe the bubbly Manhattan rowdiness..
CG
Coffee Girl
Jan 11, 2026
1.0
Customer Service very poor and unfriendly.
EA
Eddison Abreu
Jan 3, 2026
1.0
They only take cash at night time ya already know what that means 🤦🏽♂️steallinn money